K. O.
I sold a domain for $4500 and…
I sold a domain for $4500 and transferred it. However I am unable to enter my bank details to get paid. When I try to enter my bank details in the payment area in my account settings, I keep getting a server error. I’ve tried for the past 4 days, same error. I also used different browsers, same error. I have contacted support via the “contact us” form, as well as using the “contact a TA Agent” message function during the transfer process, and also sent them an email at service@[...] but have not received a single reply in 4 days from any of the channels. Not even an automated email saying they have received my email. As this is my first transaction this has me worried and I’m starting to doubt the legitimacy. If anyone of Afternice support reads this, please contact me asap.
Response from AfternicOct 17, 2022
Dear K. O'Brien, Thank you for letting us know that you are running into issues updating your banking information and I greatly apologize that you have not yet received a reply to your questions. I have sent you a separate email requesting additional information so I may track down your transaction and ensure that you are updated as soon as possible. Regards, J.P.



