AfternicReviews of afternic.com

Their systems do not work properly and if you ask them to correct an entry they wait weeks then tell you they can't, then if by accident an entry gets deleted the system won't let you re-enter it and support does not respond. Afternic's systems are so full of bugs and so short of staff that you just cannot rely on them to provide the services they offer.

Arrogance! Inefficient! Waste of time! Please return the business to Dan, you dictator!

Update: you do not need replay to my review here and pretend it will help. Bad, slow customer service, long waiting time for the payment is mentioned many times here by diffrent people and countless times on Namepros and some of that threads years old. This problem is not experienced only by me or it is a recent problem in afternic. A lot of People talked about it many times before I left the review here and still other new people experience that so I doubt one more negative review will change anything. This problem can grow even more now as Godaddy transferred recently people`s accounts from DAN to afternic, so even more work for afternic, more emails to reply etc ----------- You will be waiting a long time for any reply from them and when you finally get one it will look like a copy-paste or bot reply and you will have to ask again and wait again. Even here when they reply to a review you can easily see that it is copy-paste reply the same to everyone in over 90% of cases - you will get a similar, useless reply when you will have a problem with them. If you sell a domain you will wait a long time for your payment, constantly begging them to release the payment. They don't even offer normal invoices so if you are for example from Europe you may have a problem later when filling the taxes. Without people's permission and automatically they opted everyone in to the boost (which is considered usless garbage by many) so they could increase their fee by further 5% which was already high - very disgusting and sneaky behavior. It's really sad to see that they put DAN website down (which they just bought for this purpose) but keep something like afternic up. You get a horrible, slow customer service and experience while you pay in fee at least over twice more what you paid initially in DAN before they touched it. I would recommend move to any other aftermarket out there. It is incredible they reply quickly to people`s reviews here when nobody asks them for it but when you email them to get e.g. your payment you wait days without any result.

Very slow to reply to emails. Zero coverage of my domain. I have expressed confusion in the process and feel I've got nowhere/not been supported. Moving my domain to another platform to sell. (Update: I have responded to your response here on Afternic for more information, though it is ironic that you have replied here, rather than replying to my actual customer query email first. Look after your customers before you look after your PR! The last email you responded to took around a week to respond to. I really just want to sell my domain and need your support but the Afternic reviews are terrible and due to my own personal experience, I'm fast losing faith. Thanks so much.

The Most bad Experience as a Seller. i sent an email To Support and Agents, More Than 5 Days Without any Replay. This message to all domain Names Seller, Just Look For an other platform.

Yes, Afternic is very slow and difficult company to deal with. The reviews are correct!

I sold a domain recently and completed the transfer in the same day. But I had to wait for 10 days for Afternic to confirm this transfer and schedule the payout, then wait 7 days more for the money to be arrived in my bank account. Their supports all are terrible, send an email will need to wait for 2 - 3 days for their response, and all their replies are like an auto bot:"We're reviewing this...", "We're looking into this...", bla bla. Useless support at all. Super slow domain transfer and Payout. I had to migrate all domains from Dan to Afternic because they're going to shut off. Everything Dan can complete in 2 days, Afternic need at least 2 weeks. I can't believe this is a Godaddy's brand!!!! Terrible! I'm going to move all my domains out to Sedo or Namepros landers.

Afternic is absolutely useless and has a terrible user experience...