Africa Imports is the largest wholesale supplier of Afrocentric and etnic products in the US. This site has the biggest selection anywhere of African clothing, Black soaps, artwork, and black skincare products.
Africa Imports (africaimports.com) has 489 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
africaimports.com
Website
africaimports.com
Category
Clothing & Underwear
Location
South Hackensack, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Love this company! I shop with this store for whatever I can find value in. The many scents of the products are amazing! Please consider maybe restocking the multi color glass oil roll on bottles. They're so cute!
Response from Africa ImportsAug 6, 2025
Thank you so much for your feedback! We are glad to hear you are happy with your products! While I can't guarantee they will come back, I will put those bottles on a request list. Thank you again!
QW
Qwete
I’m shopped on their website at least…
I’m shopped on their website at least 3-4 times, I take my time to add much scents to my cart, I’m starting my own fragrance body cream business and shopping for fragrances other than designer type scents. The best with a very large selection of oils which is awesome.
First time it happened I thought it was an error, second time I was like wth, decided to add much in my cart, let me remind you each time I’m starting all over from scratch, when I log out all disappears and that’s what happens each time. I don’t process the order because I liked to go back in to finalize my items just for them to be all gone from my cart, just empty a waste of my time.
Then I read their reviews here on Trustpilot and I’m glad I took the time to assure I was ordering from a legit and good supplier. Boi was I wrong, now I’m gonna need to locate a better supplier which is had for my expectations, I’m into strong long lasting scents men & women scents…pray they improve in the future
Response from Africa ImportsMar 19, 2025
Thank you for your feedback. We checked our system for your account to see if there are any issues in your settings and we could not find any customer information that matches yours. I recommend creating an account on our website and making sure you are logged in when putting items into your cart. Please note, items that sell out will be removed from the cart.
If you have any other issues or questions, please reach out to us directly so we can further assist you. Our email is [email protected].
Thank you,
SO
S O.
20 Years and Counting
I have been a wholesale customer of this company for over 20 years and I love the quality, same-day shipping, and the variety of personal care products, clothing, body oils, African carvings, statues, and jewelry offered. Every month, new items are listed, some sell-out quickly while some may linger for months. There's always something offered which showcases your African heritage, thus the name Africa Imports. The prices are affordable and the products are modern.The clothes are mostly 100% cotton or rayon which I exclusively purchase. No mixed garments for me. Some clothing as well as other products are genuinely made in Ghana. There's always a free item that accompanies every order. The customer service is outstanding!! One of the owners, Wayne, is as well. After each order, he checks with the customer to make sure your purchase and customer experience was satisfactory. I absolutely love that aspect of the business. The website is organized according to category, and the customer experience is exceptional. If you weren't satisfied, Wayne, has an open door policy. He is not a stand-off business owner and I have never ever had a problem with my emails being unanswered. He welcomes suggestions for new items. Your opinion and your concerns are his.
Response from Africa ImportsNov 19, 2024
Thank you for your review! First, let us say thank you for being a great customer with us for 20+ years. That means so much to us and all that are helped by your business. We hope to continue on offering you the great products and service you are so happy with. Thank you for your feedback and we can't wait to help you again in the future!
DL
Donna L.
Wonderful supplier
I’m so glad I found this site. They sell high quality products.They also sell products I cannot get from my local vendor. I have shared this site with others and will continue to do so!
Response from Africa ImportsNov 19, 2024
Thank you for your feedback! We appreciate your business and are glad we can supply you with all the products you need. We hope to help you again in the future!
HE
HENRY
One of the best
I've been dealing with this company for years they're very trustworthy also the products has been phenomenal.. Great customer service just overall great people.
Response from Africa ImportsNov 13, 2024
Thank you very much for your feedback. We are so glad to hear that you are happy with both the products and our customer service. Your business is truly appreciated! Thank you,
SH
Shane
Satisfied customer - Parvin in Texas
I have been a customer of Africa imports for many months now. I continue using them, because of good pricing, quality product, and quick service. Does anybody ever hope that when they place an order for something on the internet, and pay their money, that they hope the company just looks at your order and comes back to it 5 or 6 days later? That makes no sense. So many of their competitors tell you they have five business days order processing or something. Africa imports ships out your order same day if you get it in at a specific time of the day. So worst case, your late in the day, your order will go out then very next day. How could you have a problem with any of this?
Response from Africa ImportsNov 13, 2024
Thank you so much for your feedback! We do our best to offer quick and efficient service to our customers, since we know how important it is to get your order right away. We are glad to hear you are happy with your products, pricing and our customer service. We hope to help you again very soon. Thank you!
FJ
Floyd J.
TOP Notch Companyn Great Service!
I have been & will remain a loyal customer of Africa Imports for around 3-4 years now. Top quality products & second to none service. Form body oils that can be burned to African print fabrics. Quality is Top-notch.
I highly recommend Africa Imports to get service with a smile.
Floyd Jones
Response from Africa ImportsNov 13, 2024
Hi Floyd, thank you so much for your feedback! We love to hear that you happy with your products and our service. We hope to help you again in the near future. Thank you!
EG
Estro G.
Poor customer service is half the rating.
Customer service is half the rating. These products are very easily 5-star, in my opinion, but if you have questions or concerns, and use the chat box readily available on the site, you will likely be met with arrogance and disregard. While the owner of the company is patient, kind and considerate, the FACE of this company is nothing short of rude and condescending.
Revamp customer service and Africa Imports can get my money every single month.
Response from Africa ImportsOct 11, 2024
We're sorry to hear about your experience.
You mentioned ordering our products, however I am unable to locate you in our system. Perhaps you are referring to a different company.
Additionally, you mentioned this occurred on September 1st which is a Sunday when we would have been closed, so the only responses would have been from a ChatBot.
I also checked other dates before and after and do not see your name in the chat log or any issues similar to what you have described.
However, you are welcome to reach out to me directly at [email protected] if you would like to discuss this further and I'd be happy to assist. Thank you,