Affordable Screen CompanyReviews of affordablewindowscreens.com

On October 8th we placed an order for a custom window replacement screen from Affordable Screens.The website instructions were easy to understand. We appreciated the attention to detail and the reminder to measure twice! When the screen arrived this week, we could not have been more impressed with the packing. At the time of the order, we were a little surprised at the $31 shipping charge, but realized shipping is only “free” on Amazon! The screen was carefully placed in a box with a custom wood frame that kept it perfectly protected during shipping and delivery. The box was sealed all around with tape that said “FRAGILE.” Wow! Thank you for demonstrating the kind of care a family owned business shows its customers. If we need a replacement screen again we know who to contact! Sincerely, The Gentry’s

Ordered five huge storm windows for my Lanai. Took a while to receive but I love the windows. My only complaint is one screen had a small tear and EVERY window (not screens) the slide bolt to slide and lift the window was broken on every one & had to replace (reason for 4 stars). I would still order again through this company.

I'm very happy with my new window screens. Well built and arrived in pristine condition. Well worth the 12 week wait. Custom made and you can't beat the price. We had some windows that needed replacement storm windows that weren't standard sizes available in big box stores. I will definitely not hesitate to order again in the future. Also customer service was responsive to emails and voice messages and were very helpful with explaining how to measure for your preference (which I was a little nervous about as I am the furthest thing from a carpenter). Easy installation. Did it ourselves.

Ordered the screens and the arrived timely in the 7 to 8 working day statement. Checked measurements on all screens and they were cut exact. They guy that reviewed and in December 2023 and was upset they refunded his money? What a cry baby. I installed the same way he was crying about and drilled my own holes. Affordable screen even made sure I had no see um screen after my order was in and I called customer service. No complaints except I wish they would have identified each screen dimensions but I can read a measuring tape and it worked out.

I called Affordable Screens to check if they could drill extra holes as if I were using plunger pins. I wanted to use the holes to direct screw the screens to existing porch posts. They agreed they could. About a week later I had the measurements and called in an order of 12 screens, all custom sized for the renovated porch. $458.48. Four days later a manager/owner or whoever he was, contacted me. He said his company did not agree with the type of installation I was doing. Huh?! An email from Affordable reads: Hi Michael, Sorry, we just do not feel what you are trying to do is going to work the way you feel it is because of our experience with the frame material. We have canceled your order. Please allow 24-48 hours for it to be reflected on your statement. Thanks, Matt I was stunned! I didn’t know I had to clear my project with Affordable and told him so. He had no clue I had installed “outside” shaped pvc molding that framed out each window. I told him this and how ridiculous it was that I had to explain myself. I wasn’t about to beg someone to take my $458 and asked for a refund. Some people insert themselves in others business to inflate their own importance. 10-30-2023. This is in response to your reply. Let’s be accurate. You were cordial on the telephone though you cancelled my order before I explained the opening was framed. I was highly annoyed to say the least. I did ask for the refund and said I would review Affordable on social media. You then gave me the option you wrote about in your reply. My option was to sign a waiver of liability. Obviously by your offering a waiver, you weren’t concerned about the safety of the installation. You were more worried about my review and the $458. You did save me money, I purchased the parts to make the screens myself. Be well, I hope for your business this was an isolated occurrence. Thank Steve for me for his patience.

The extra large custom sliding screen door I ordered assembled in about an hour and fit perfectly. I got a nice follow up e-mail from Customer service to make sure I was 100% satisfied. Great product for low price.

Great communication and reliability. The whole process of ordering storm windows as well as completion date was smooth. Excellent customer service!

I ordered the 7/16 X 1 frame parts along with the metal corners that fit inside the frame. This requires cutting the frame stock at a 45-degree angle. All these items worked very well, and the completed frame is robust for sure, unlike the puny stuff you might buy at HD or Lowes. I am very pleased!