Christopher H.
Scammer
There should be lower rating then one star. This company takes orders, charges your charge card immediately and gives you a far off production date.... then nothing.
Affordable Spa Covers will custom-make the perfect replacement hot tub cover to fit your hot tub. Free shipping on all spa covers!
Affordablespacovers (affordablespacovers.com) has 65 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Christopher H.
There should be lower rating then one star. This company takes orders, charges your charge card immediately and gives you a far off production date.... then nothing.
Patrick O.
+1 got scammed by this company. Identical story. Business stopped answering calls. Filed complaints with BBB and Attorney General. Hopefully others don’t get scammed. I’m out $500 bucks.
Michael and Stephanie F.
FRAUDULENT. CRIMINAL. I BOUGHT A COVER FOR MY HOT TUB BACK IN JULY 2022. THEY CHARGED ME RIGHT AWAY SAYING THAT IT WOULD BE DELIVERED WITHIN 17 WEEKS. IT HAS BEEN WELL OVER THAT AND I AM BEING IGNORED. I HAVE CALLED, EMAILED, LEFT MESSAGES AND MORE! I CAN'T EVEN GET ANYONE TO GET ON THE PHONE. I CAN'T GET A SIMPLE UPDATE. THEY STOLE MY MONEY AND WENT SILENT!!
Rod C.
Same story, pretty much same ending. Ordered in November 2021, tried disputing the charge with CC in September 2022 after delay after delay after delay. No luck with Discover card. They say after 120 days they have no leverage with the company. I call BS. I think the company knows this and delays long enough to where they don't have to answer to Discover's disputes. I guess I have to eat the $400. I WILL be cancelling Discover card as they are absolutely worthless in this situation.
Paul
Same story others are giving. Ordered a spa cover from AffordableSpaCovers in 4/22/2022. The spa cover NEVER arrived. All communication from them - multiple e-mails, Phone calls etc were NEVER answered. I requested my credit card company to back the charge and have since filled a complaint with Florida AG. The there a SCAM. Do not order from them.
Jeff R.
Do not order from this company. We ordered a spa cover 9-25-20, they immediately took our money and heard nothing. After several phone call they said they were backed up because of covid. Finally we received notice on Feb 23, 2021 our order was completed/shipped, about 5 days later we received it. On June 8, 2022 we filed for warranty but were informed that natural deterioration was not covered under warranty, SORRY. They are the cheapest $, but also the worst. BELIEVE THE REVIEWS!!!!
Steve C.
Obviously, a scam company! I noticed they keep changing their phone number. Their business model seems to be "delay shipment until the customer becomes frustrated and cancels the order". Then they keep $150.00 for the cancellation! Probably more than they make on a cover anyway. Great plan until the BBB shuts them down. I was able to get a refund through my CC company since these people have numerous complaints. Their website and phone service seems professional, so I never suspected they were a scam. Guess it pays to read reviews before placing an order. Amazing they have not already been shut down!
C R.
Over a year of waiting for a cover, they told me over and over that their styrofoam had been delayed and it would ship the following month, finally I canceled the order and they're doing the same thing in regards to my refund now. Apparently their bank has been 'compromised' and they can't write any checks for a month. I am convinced they are a scam at this point