AffordablespacoversReviews of affordablespacovers.com

I ordered a hot tub cover that they had in stock. Color says charcoal. When I received it. It is medium gray. I can tell it's medium gray as it has a green hue to it. I emailed them with photos. I even took a washed out charcoal towel as a reference for color. The sent me back a partial color pallet (they were sure to nit include the medium gray in their photo). I sent them one back including all their colors. They say that their colvers are not refundable or returnable. Basically they give ever excuses not to be accountable. When you call and get their announcement. They say they have the highest customer service. This is not true. STAY away from this company. Also to add to this. The cover came from Coverlex. When you call them. The voice mail is full. Other customers have complained about the same situation.

Its going to be a year , paid for cover , no cover just a person saying there is a delay followed by a delay followed by a delay followed by a delay followed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delayfollowed by a delay followed by a delay

Ordered spa cover in January ,it's now middle of April and still have heard nothing . Called them and got the same bullsh_t excuse others seem to be getting . From the reviews I have read ,looks like I have been scammed . I think we all should file a class action law suit against them and see to it they get shut down . I too can't stand thieves .

Same BS as everyone else. Avoid this company at all costs. They are lying thieves. Probably using our money to pay for their own amenities?? Here is my response from the famous Joanna! Thank you for shopping with us. We are running about 16 weeks right now. Due to closures and shortage of materials, we have fallen behind on our normal production times. We are working hard to get your cover shipped to you as soon as possible. We will keep you updated with your order. You will receive a tracking number via email once your order is on its way. Below I am including some information about how to handle the delivery when it comes to you. Should you need any further information, please do not hesitate to email us or contact us at (727) 571-4371. VERY IMPORTANT. After you get the shipping notice and you see the cover is in the local terminal, schedule the delivery with the carrier. When they bring the cover, take it out of the box and inspect it for damage. If it is not damaged, sign for it and keep it. IF it is damaged, reject it, give it back to the driver, sign the receipt Damaged refused and give us a call. There are additional instructions and in your delivery information below. Please read it carefully. If you have any further questions, please give us a call. If it does ship with Forward Air, they will deliver your cover with no signature required. If the cover is not damaged, keep it. If a forklift has damaged it on the top or bottom of the cover, send us pictures right away, and we will contact Forward Air and send you a new cover. Best Regards, Affordable Spa Covers Thank you Joanna V

Affordable spa covers ...wow! This is my 1st time I'm dealing with a company that never delivers a product. I see testimonials on their sales page but but I see none of the true reviews. Great price great Testimonials But they can't be true from my experience. It seems as if they only have a sales department ...no production. 2 things I hate in life... liars and thieves. I've waited 11 months. There is no excuse other than they must be liars and thieves...that's my opinion. I doubt that they will ever change my opinion by delivering . And yes I have contacted them many times. They just give me a different delivery date. While they laugh all the way to the bank.

DON'T EVEN THINK OF ORDERING FROM THESE PEOPLE. They are a scam. I ordered my cover 3/24/21 and it is 12/23/21 and I have not received my cover. I have notified them multiple times and they kept extending the delivery date. They will not return my money. I have contacted the BBB and am going to lodge a complaint to Clearwater chamber of commerce and their attorney general's office. They do not even deserve the level one star but they do not offer any level lower than that

Bait and switch stay clear away I saw a scam coming after I ordered called attorney general in florida they said these people are under investigation and to file a dispute with my credit card company they found in my favor and issued a charge back now these thieves are trying to get their 150 dollar cancel fee from me wait in h*** for that stay away from these jerks

Had to put 1 star, because negative 5 stars is not an option. Love this company! Every month I send an email inquiring as to my order status (ordered 1/11/21). And...in every reply I get another sob story about production delays, promises for shipment NEXT month, and offers to pay more to have it expedited. DO NOT USE this company or fall for their beautiful website and pricing. You probably will never see a cover or your $. ###Update. I just filed an official complaint with the Florida Attorney General's Office. Going to do another formal complaint this evening with the Clearwater Police. And for added exposure to this pathetic scam....going to send copies of all my emails, complaints, and their shady responses to the Clearwater Mayor's office. And why stop shining lights on this snake company....tomorrow I will reach out to local media outlets and let them know about the company in Clearwater giving their city a bad name. Fellow victims....feel free to follow my lead!