AffordablespacoversReviews of affordablespacovers.com

Wow! I so wish that I had looked for reviews before ordering a spa cover from these people. Same story here; ordered in mid July 2022, credit card charged, waited sixteen weeks, no answer to my emails or voice messages. I sent a threatening message that I'd be reporting them and got an email from Nancy L. about phone issues and supply problems. Long story short, this is a scam! They keep replying to my emails that the refund is coming.

—SCAM ALERT SCAM ALERT— Same thing here, nought a cover for the Low price of $335 Sept 2021, then proceeded on a nightmare run 13 1/2 months long, so I complained to my bank(Chase Morgan), because we bought it on their debit card. We just asked if there is any recourse after 90 days. The reply, typically not, but we will investigate. They called back a day later(Chase Bank) and gave us a full refund the same day after what appeared to be a quick and easy investigation. Affordable Spa Covers is a Scam, and its been going on for a long time. DO NOT BUY THEM!!! Try your bank for reimbursement folks, I thought I had no chance, glad I called(thanks Chase), how this place has avoided prosecution is beyond me. If it ever existed to begin with, their company needs schooling on shipping procedures. First lesson of todays study, “SEND THE MERCHANDISE THAT PEOPLE ORDER and PAY FOR”! See, so simple. SMH

SAME STORY AS EVERYONE ELSE, WE ORDERED MAY 6, 2022 AND WE STILL HAVE NO SPA COVER, NO BODY ANSWERS THEIR PHONE OR EMAILS.

Like others on here, I also ordered my spa cover in July, 2022. It is now the end of November and have still not been able to reach them. I've tried calling, only to be placed on hold for over an hour each time. I've sent emails. The one time I got hold of somebody, I was told 16 weeks. I'm now at 21 weeks and see they are offering expedited orders on their website. They have also taken my money and I haven't received any respond to my request for a refund.

I purchased a spa cover from affordablespacovers.com on February 2, 2021. I never received it. I inquired about it about 12-15 times by phone and I was told there were issues with the foam supplier they had dew to covid-19. I believed them and just waited. every time I called/emailed it was 1-2 months out from the date I called... Finally after a year and a half of waiting I requested my money back on . June 20, 2022. They responded with the following. "We were unable to process an automatic refund. We will send you a check for $435 within 3-4 weeks. We apologize for the inconvenience. Joanna V ​" I received the response on the same day 6/20/2022. I have never gotten a check and now when I call it just says the voicemail is full. I have also sent follow up emails requesting the money back and have heard nothing. Sales I have not received a refund check. Please call me and let me know the status of the refund... 218-838-6327. Can you tell me when it was sent or if it even was sent? please reply ASAP. I have tried to call and it just goes to voicemail. Rod I would like to get my money back as now it is way to late to get a refund from the credit card company. They lied over and over to buy time so I could not go after them with the credit card company and i believed them..

It is a scam. They have no customer support or communication and they charge but never send anything, it is just a scam. I am going to report them and try and have the website taken down.

They are criminals. Ordered cover in 2020. Pretended to ship in 2021. Nothing ever arrived and shipping company said they don't even know how they got a tracking number. Spoke with company and they'd be sending out a refund. Even got an email stating the same. 2 years later. Out $400. Employees should be ashamed to be stealing money from people each week to fund their paychecks.

Total scam! They are the worst, what ever you do buy your cover from ANYOPNE other than these losers. 100% scam operation in my opinion.