American Family CareReviews of afcurgentcare.com

This place on gun barrel rd in Chattanooga should not even be open, The NP on duty refused to check my special needs grandson because he was more concerned about his nurses feeling unsafe than the health of a non verbal young man, he is in no way violent, The show of heartless and uncaring from this NP was disgraceful, his name is Walter McClain, do not go here unless you want to be judged by whether the staff is going to feel unsafe verses the care you may need, Mr McClain should get out of the medical field and find something he feels safe doing, this place is disgustingly bias when it comes to some patients.

AFC urgent cares are franchised, meaning private owners own different locations and/or groups of locations. I have sought care at the south Asheville location in NC for my children on multiple occasions. This facility is impeccable, staff goes above and beyond. The experience at this urgent care is refreshing! Friendly, clean, fast high quality care at a very reasonable cost. Highly recommended!!!!

Stay away from AFC, Portland, Oregon area clinics, particularly Dr Rana, for DOT medical certificate exams. These people are totally incompetent and unfair. After many, many years of successfully and easily getting the annual DOT certificate elsewhere, I went to AFC for the 2025 exam. There were no changes in my health. The doctor decided I had a new health issue and would only approve a certificate for 6 months. Dr Rana said she'd extend it for the full year if I obtained paperwork from my primary care physician stating no issue. I was to bring the paperwork back to her, and she'd take care of the certificate. I went through the trouble of doing this today and she wouldn't take care of it without scheduling an exam appointment and billing another fee. They are only in the business to collect fees. Our family will never go near these clinics again, for any reason.

in a wheelchair and was told today that i can't see my doctor of over 5 years because of a balance that i was surprised with and have been paying down every single month. i was told to go elsewhere. don't get me wrong the people that work there was polite about it all but ...wow

I have UHC and have gone to AFC for years when needed. December 27,2024 went for treatment and diagnosed with acute bronchitis. At no time was I told the Doctor on duty was not in UHC Network, AFC is in UHC Network and has paid them before. How is it possible they have an "out of network Doctor "using their clinic and bill me for all services including AFC 's Lab ,Radiology, Medications and Office visit???.Maybe I should talk to a Lawyer.

If I could give it a Zero I would, I'm now at ER after wasting 2 1/2 hours of my life for NOTHING!.The doctor was incompetent, I'm sure his vision is poor, He dug around in my ear for 45 mins trying to remove insect that still in my ear. Providing nothing to numb pain he claimed he didn't have anything to numb it with , Now ear is in extreme pain! I had to tell him STOP and left ! NOT RECOMMENDED, The Dr should clearly retire ER Visit, Primary Care Visit and ENT visit thanks to Dr Dementia

I do not recommend this place for immigration exams. They were not clear during the initial appointment. I was informed the cost would be $550, but later I received a bill from the laboratory for an exorbitant amount of over $900, which was supposedly already included in the exam package. They mentioned I would get a "discount," but I was unable to obtain it from the laboratory. I have been to the AFC network in Elizabeth several times and still cannot get a response regarding the delivery date of my results. I never received a call from the doctor, as they had stated would happen three days after the blood test. Overall, the staff is unprepared, and there is a serious lack of transparency.

I visited AFC and inquired if they take my health insurance. The staff looked at my insurance card and said yes. I went through with the visit and AFC charged me my copay for the visit. A week later my health insurance denied the claim, indicating AFC is not in the network. I called AFC and the rep said that they do take my insurance but I would need to verify with insurance company if AFC is in the network, as they cannot see this. This part the staff who originally registered me for the visit, did not explain. Basically AFC can say YES to any insurance card, whether they are in network or not, and you'll end up on the hook for paying the entire bill if not in network.