AFC Home WarrantyReviews of afchomeclub.com

THE REPRESENTATIVE WAS VERY HELPFUL AND RESPECTFUL AND VERY WILLING TO ANSWER ALL MY QUESTIONS SO I COULD MAKE AN INFORMED DECISION

I recently encountered issues with my refrigerator and was relying on a home warranty plan from AFC Home Warranty for repairs. In hindsight, I regret not saving the money I spent on the warranty for actual repairs. They informed me that I would have to pay for the repair costs upfront and that I would only receive a significantly smaller credit toward my future monthly payments. Additionally, the company they sent to perform the repair is equally disappointing. I paid them 50% to order the necessary parts, but it has been over a week, and they still haven't completed the job.

The honesty of the salesman and what the policy offers for the price

All customers, kindly request to be away from this AFC home warranty service, you are going to suffer when there is an issue with your appliances. Currently I am facing an issue my dishwasher from last one month where they are not helping to resolve and also technician come and go without giving any updates and tells us that there is a part required and reschedule. After two visits again told that new part required which is of $350 and you pay your full subscription so that they will take care of the service is ridiculous. There is no proper direction for the customer what to do next after waiting a month to resolve the issue. Please be away from this home warranty service and believe your nearest technician do the job and we are paying the money unnecessarily for this middle man. Thank you all.

Easy to work with

Have had almost no experience with AFC other than a phone call. Send me this survey after I have a claim.

Brayden was very pleasant, not a pushy salesman and made the customer service experience a great one.

They answered all of my questions, addressed all of my conerns and showed me the math that proved they were the best value compared to other comapnies.