Aetna Inc.Reviews of aetnabetterhealth.com

As a diabetic, relying on healthcare coverage is a matter of basic safety. After a 30-minute phone call, I was dismayed to learn that my medical card provides no actual coverage for my current situation. While the tone of customer service was polite, the outcome leaves me extremely frustrated and frightened for my health. I feel completely unsupported by a company that is supposed to help manage vital care.

I don't have, never had, nor will I ever get Aetna better health care. They constantly call and everytime they ask about a different child. When you tell them they have the wrong number they laugh and say "are you sure" these people are idiots.

I have had AETNA a year. They were an ok insurance but the problem was every time I used them the benefit card would not work at the store using the app. The only place I could use it was online at the CVS pharmacy using my AETNA card. My insurance charged 32,000$ but the actual cost was $5,000 something and it said I owed 1200$ out of pocket. All these are approximate. All these for a hospital stay. So I have happily switched to Wellcare instead, only prescriptions.

The worst possible insurance you can imagine. Denied hospital coverage because I didn’t go to the hospital for the seizure and started having them AT the hospital. As if I can help WHEN I had the seizure. I do not recommend this insurance at all what so ever.

Deborah barlow and Margaret wise ultimately and overall showed no professionalism or empathy and impeded my receipt of care. Reported barlow to OCR and VaDofH. There will be no consequences for either party. The irony being that barlow is a nurse and wise is a counselor. The hypocrisy is gross.

Aetna better health of WV is a harming medical insurance provider. They have allowed HIPPA violations and violence to o choose horrifying procedures to destroy my face and body. Let me explain illiegal revisions lower than standard care for a Christian woman. Wrong care for pay off contract invested to harm patients invested partners with. Destroyed my teeth nose and mutilation of body parts to illiegal brain device dbs gaming coercion. The better health should say assault malasius wounding. They harm you punish you for using the insurance.Their interventions is preventions in Life forcing mental harm ugly procedures to deforming body cruelty .Unhuman acts of depriviatuon of care needed to allowing complete suffering cruelty by neglect of care needed to correct the wrong and abuse they do to alter you. Exstream abuse if you use the insurance. Sold trafficking 3rd parties 4th parties to severe facial deforming teeth bucking procedures to fgm deprivation of rights as a human.the date is listed as trying to reach dental resolutions today .last week no resolutions and total time using it. I asked Aetna are you trying to make me ugly to enterfer in my marriage the comment was A ha yes . Then I called another service connected ,they said not their fact go after a person from my past. The basically sold trafficking me for abusive coercion harm hate crime . This is still going on. The are covering it up. Filing everywhere then they retolerate hurt more. This insurance is a danger to use ,unless you want to be gamed as a voodoo tibit game.

Aetna Health, is nothing but an insult to any insurance company nationwide, it’s a gathering of the worst Crooks in the business. They scam their clients money and manipulate them by hiring non-English speakers operators from foreign countries , and the client find himself facing the medical provider on his own . It’s a loose country where law doesn’t exist to shut down businesses like this Dumpster called Aetna .

I haven't had many problems with Aetna Better Health of Virginia over the years, I was with Aetna from 2018 to 2024. However, as of August of 2023 to now, I have experienced nothing but severe problems. First they denied a MRI for a vetrbra compression fracture that was still hurting after a year since the injury in August of 2023. They recommend I do physical therapy first, but I had many other chronic pains that prevented me from competing PT. Aetna didn't listen, didn't care, and their employees generally act clueless as to what is going on. The second problem was a denial of an anti-depressant from a different doctor in October of 2023. The appeal was denied. Upon calling and inquiring why the appeal was denied, I was kept in the dark. The third problem was a denial of a pre-authorization for a pain medication in February of 2024. I'm in severe chronic pain from many conditions, and this particular denial was an absolute dealbreaker for me. This one literally hurt. It seems Aetna was destined and ironically intent on keeping me ill, suicidal, and in severe chronic pain. Moreover, their automated phone system is one of the most infuriating things I have ever delt with. It takes half-an-hour to order transportation, and then another half-a-hour to get back home. That is if your ride even shows up. All I can say about Aetna is simply...burn in hell, and hopefully a class action lawsuits sues you into nonexistence. Your time is coming.