AeropayReviews of aeropay.com

3.9334 reviews
Administration & Services
540 N Dearborn St #101024, Chicago, Illinois

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Aeropay

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About Aeropay

Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy.Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience.Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.

Aeropay (aeropay.com) has 334 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: aeropay.com
Website: aeropay.com
Category: Administration & Services
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Aeropay reviews

Showing 78 reviews with 1 star · Clear filters

Sharon A.
Jan 23, 2026
They Lie
Received a message stating my deposit “would land next business day” well it’s next business day at almost 5pm and my bank is telling me I have no pending deposits! So I contact Aeropay by email since you can’t call them and they say 3-5 business days!!! Why lie and tell me next business day?? Terrible customer service and joke of a company!
Response from AeropayJan 26, 2026
We sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review to our support teams. Please email us at [email protected] and our team will be on standby to support. We appreciate your business.
M M.
Jan 23, 2026
Scam company that steals money from you…
Scam company that steals money from you and does business with shady gambling sites.
Response from AeropayJan 23, 2026
We sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review to our support teams. Please email us at [email protected] and our team will be on standby to support. We appreciate your business.
Matt
Jan 21, 2026
Trash customer support sucks they will…
Trash customer support sucks they will hold your money and not reply
Response from AeropayJan 21, 2026
We sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review to our support teams. Please email us at [email protected] and our team will be on standby to support. We appreciate your business.
Nader C.
Jan 4, 2026
Never works when I try to log my bank…
Never works when I try to log my bank info in
Response from AeropayJan 5, 2026
Hi there, we sincerely apologize for the inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. In the interim, please contact [email protected] and our team will be on standby to support. We appreciate your business.
Dewey V.
Jan 4, 2026
This shit never works.
This shit never works.
Response from AeropayJan 5, 2026
Hi there, we sincerely apologize for the inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. In the interim, please contact [email protected] and our team will be on standby to support. We appreciate your business.
Roy H.
Jan 3, 2026
The worst onboarding experience ever. DONT BOTHER!
Constant circles! Wont allow me to make a transaction after bank approved access. The worst onboarding process ever! It just doesnt work. Find another method; not Areopay.
Response from AeropayJan 5, 2026
Hi there, we sincerely apologize for the inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. In the interim, please contact [email protected] and our team will be on standby to support. We appreciate your business.
Parker
Nov 4, 2025
No customer support
No customer support. They declined my transfer because of “risk of overdraft”, when I had $300 more in the account than what I was trying to transfer. Then the “support” AI tells me no humans are available to talk to. After messing with it a little, it connects me to a human who never responds to me. The worst experience I’ve ever had with a company or payment processor
Response from AeropayNov 4, 2025
Hi Parker, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.
Alexis H.
Sep 14, 2025
Redemption
I have been contacting you all since September 6th 2025 and haven’t got the issue resolved. My redemption is limbo of $148 and the site I used can’t help me because you all have stopped responding cold turkey. The customer service needs to be improved because you all are causing these sites to lose money.
Response from AeropaySep 15, 2025
Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

AeropayReviews of aeropay.com

About Aeropay

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AeropayReviews of aeropay.com

Aeropay reviews

They Lie

Scam company that steals money from you…

Trash customer support sucks they will…

Never works when I try to log my bank…

This shit never works.

The worst onboarding experience ever. DONT BOTHER!

No customer support

Redemption

About Aeropay

About these reviews

More in Administration & Services, Illinois

Kibo Pay

The Fast Packaging

ConceptDrop

CPD Carnet

Aeropay reviews

They Lie

Scam company that steals money from you…

Trash customer support sucks they will…

Never works when I try to log my bank…

This shit never works.

The worst onboarding experience ever. DONT BOTHER!

No customer support

Redemption