Aeroflow HealthcareReviews of aeroflowinc.com

Poor quality, not enough to hold urine.

Horrible experience. Lack of communication, the representatives don’t listen to what you tell them they will change your order without you being aware. Call back timing lags. Trying to find another provider now.

Awful, start to finish. -No one could give a price for the products I wanted to purchase. -When I did order, delivery was slow, the masks were the wrong size. -Billing was opaque. -The return process was awkward. -I returned all but six tiny paper pre air filters (about the size of a very small bandaid. It took a couple of months to process the return. -I was initially billed $31. After the return was processed, I was refunded about $3.

Aeroflow is the worst of the worst. I have never in my life experienced such terrible customer service. They have the market cornered and they know it - doing business in spite of themselves - it's no wonder that many people that try CPAP become frustrated and abandon usage. Their Jeanie App is not even worth trying - nonsensical responses and is no help at all. Kelli, Jason and the entire customer service team is no help at. I've just about given up on CPAP.

My machine hasn't worked in 2 weeks. We call and get a different idiot every time. Seems like they have people working remotely and have no access to the main warehouse other than email. Sure they want to sell you supplies, that's where they accell. So week 3 everand I'm on my 2nd used POS and this one does the same thing the 1st one did. NOT WORK. Poorly run company and sorry I ever went with them. All they gave me for my money is STRESS, and sleepless nights. However, I did sleep well last night due to total exhaustion. Thanks for nothing Aeroflow.

This company does not care about you or your sleep. 'Customer Service' is the worst I have ever seen. They shipped my CPAP machine with default settings and after chasing them for 3 weeks to help me configure my CPAP for my condition I have NO satisfaction. Zero ability to get through to someone that knows how to assist with CPAP setup. They are very happy to sell you the machine and all the extra's but clearly don't give a shit about making what they sold you useful. Run away as fast as you can!

Company products are terrible. I get Tena brand underwear and they always leak. I can buy Food Lion brand and they're 100 times better.

The worst site to ever claim a breastpump. They lied about my insurance policy, saying the insurance doesn’t allows them to send the pump before birth, when I called the insurance they told me that wasn’t true and the agent told me her testimony with Aeroflow breast pumps , they sent her the pump when her baby was already 6 months old, this is unacceptable. Everyone knows that moms to be needs everything ready for the Day baby is coming, and that event can even be before the actual due date, they are liars and thieves just want the money from insurance companies. They also lied about the form they sent to my doctor, worst site worst customer service ever.