Aer Lingus Vacation StoreReviews of aerlingusvacationstore.com

The vacation was great. The only improvement would be with Aer Lingus itself....they need to load the plane from the back as it goes much faster

Our first trip with AerLingus Travel Pakage. Because of the weather forecast in Ireland,I was concerned about our trip. I phoned the 1800 number several times .they were very helpful,and polite. We had flown AerLingus once before,were very satisfied.So we were happy to reserve the vacation .The flight attendants are courteous,and professional. The bookings for our B&Bs were easy.also the car rental.

Great value for the cost, Airline personnel interactive with passengers. Many inclusions in vacation package. Have used Aer Lingus services multiple times

Great comfortable service. Everyone was great to fly with.

Second time I've taken this trip to Ireland and everything was seamless. No problems anywhere along the line, from flight to rental car to accommodations. I recommend them to family and friends all the time.

Difficult to customize & upgrade--why would folks staying at 4 star hotels want to fly economy? Offerings look good on surface, but fine print reveals many flaws and time consuming maneuvers when making changes. My compliments to online staff. Your JFK lounge was fantastic--service and food/beverage selection. Bus class plane food offerings seem to be designed for 100 pound person. When I asked for dessert and cheese was told no--yet 5-6 passengers didn't even request dinner--went to sleep--and I noticed attendants seem to enjoy their food. Bed seats were least comfortable I've experienced. Hotels were fantastic, 100% regarding food, cleanliness, and service--except Fitzgerald--strange location, old, distressed hotel, middling food, but excellent service. Dooley was overpriced for services received; and 2 counter staff lied to me. Though I had travel insurance, it was worthless when I needed to return early due to family illness. I booked Delta choice seat for less money than Aer Lingus was offering in basic economy. My brother had paid lounge pass, was well dressed, but denied lounge access. His special meal arrived early but wasn't cleared away for 1 1/2 hours. He is filling out a complaint. I will never book vacation package again, and Aer Lingus, unfortunately, won't be an airline I'd likely fly with again.

Did not realize it would be a Globus tour until the final details arrived from the vacation store. It turned out well. My first experience with a US tour group. Excellent tour guide, Bob, and driver, Greg. Like England, Ireland is a "green and pleasant land." The taste of beef and lamb is excellent as the beef cattle and sheep graze freely eating grass. Fish excellent, too. Museums were impressive, especially The Titanic in Belfast. Good memories.

The Aer Lingus flights were wonderful -- on-time, uneventful, clean, wonderful service and great ground support in Boston & Dublin. The Vacation Store was simply okay. For no logical reason, they are unwilling to offer fly/drive packages from Shannon despite the availability of available cars. Because the Vacation Store is outsourced and not operated by Aer Lingus, they could not book seats with the reservations requiring a second set of phone reservations. In the future I will always attempt to make the reservations directly with Aer Lingus before booking any Vacation Store packages.