Aer Lingus Vacation StoreReviews of aerlingusvacationstore.com

Knowledgeable agents , very helpful

What a great flight to Ireland the flight crew gets a 10! We had fun taking a fly drive vacation. It's a beautiful country and very friendly people. Thank you Aer Lingus. Aloha, Karine

The trip in fact was wonderful. However my suggestion would be to up grade the hotel in London. The room was extremely small for 2 people the hotel in Dublin was great! Can't say enough good things about the Ashling. I would recommend that hotel to the Queen of England. Food in both hotel exceeded expectations.I am now planning a trip back to Ireland and will definitely use your service again. I have traveled the world and would recommend this package to a seasoned or novice traveler.

All arrangements were perfect!

Inattentive/unresponsive flight service and sub par accommodations at one of the hotels (in Dublin)

Because I bought tickets through the AerLingus Vacation Store, I could not check itinerary nor check in with just plain Are Lingus which made things very difficult at times. The airlines themselves did not recognize reservation numbers so we had to find original paperwork for the vacation store in US as while as abroad.

On our direct flight to Ireland ALL flight attendant's crew did not care about customer service or doing the job they were hired to do. I got my first drink 4 hours into the flight as they would skip 4-5 rows at a time and then offer that row beverages, skip more rows etc. When snacks were being passed , attendant went past us about three rows and then continued ignoring all of us in that section and continued on, so about 14 customers did not get their snacks. BTW People were NOT asleep. My 11 yr old daughter who has travelled the world said, it's incredible how much these employees hate their jobs, they do not care. They look so unhappy and bothered. I finally got up and went to the back to get water for my daughter and I and asked for a snack. She handed it to me, with the expression, u are bothering me. Worst flight attendants crew EVER. Sometimes you'll encounter one unhappy one but unfortunately for us the whole staff was that way. Clearly they ignored the multitude of attendants lights that were on, as passengers were disgusted with the lack of normal service. Just horrible. On our return flight to NYC I Made sure I had food and beverages for us based on our previous experience with Aer Lingus, the crew was stellar on this flight, clearly they enjoyed their jobs, very professional and courteous. Good representation to the airline. The rows are very narrow so if you can upgrade to more legroom I highly recommend it. We changed ours on our return flight, much better. Also, the airline provides you with a toiletry plastic bag with socks, earphones, toothpaste and brush nice touch. I can only give 2 star rating, even though our flight crew home was outstanding. because the first crew was seriously the worst, it left us speechless.

Very smooth and efficient.