Parish C.
Unable to contact the company with questions about my order.
I received an email with this subject line: "Your AEDs, AED Pads, and AED Batteries by AEDLand order from August 26, 2024 is complete." There is no tracking number and I have not yet received what I ordered. The email is the same as the order confirmation. The only way to contact them is by text which I did on August 26, 2026. I have a battery I'd like to recycle, but the address on the first battery I purchased from them is not the same as on their website. I asked, 10 days ago, which address to send the battery to, but have yet to receive an answer. I've worked in fulfillment and this seems very sketchy to me. No email or phone number to call, just a text number.