AED.comSudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sondra L.
You were very friendly and helpful with the tax exemption process. The delivery time was very fast. I would order from you again. Thanks
Response from AED.comJul 21, 2020
Thanks for your feedback, Sondra! We strive to provide the best customer service we can and it sounds like we hit the mark! We're here to help if you have any questions.
William M.
Awful experience, unfortunately. Placed an online order, paid for overnight shipping and a week later called to inquire where our AED machine was. Was told someone in the credit dept was holding up our order and trying to call our office. No idea why, since the product was paid for by credit card on the day it was ordered. Verified with our office staff that no such calls from the credit dept were received. Perhaps if the credit dept was having issues getting a hold of someone they could have emailed me, the contact person. Why in the world would you hold up a PAID FOR order? Caused a lot of stress and panic as there was an important reason we needed that product overnighted. Won't be recommending or ordering from Cardio Partners again.
Response from AED.comJul 21, 2020
Thank you for bringing your experience to our attention, William. Upon review of your order our team needed clarification on your shipping address and made multiple attempts to contact your office without success. We will reach out with further details for you via email to ensure you have the explanation you are requesting.
Laura H.
Quick delivery, arrived in 2 days and in perfect condition!
Response from AED.comJul 21, 2020
Thanks for your feedback, Laura! We're happy to hear you had a great experience.
Tamara C.
Wonderful product!
Response from AED.comJul 21, 2020
Thanks, Tamara!
Ana C.
I did send an email that went unanswered however my transaction was smooth, products were sent quickly. No issues.
Response from AED.comJul 20, 2020
Ana, thanks for letting us know about your unanswered email. Our team is looking into that to see how we can ensure that does not happen. If you need any assistance at all, please reach out to us at [email protected] and we will get you to the right person.
Jill D.
Our clinic bought a refurbished unit-it wa in excellent condition and was shipped and received in 2 days!
Response from AED.comJul 20, 2020
Thanks for sharing your experience, Jill! We take great pride in our Recertified AEDs, putting them through a rigorous 10-point inspection process while bringing them up to manufacturer standards. Keep us in mind for future emergency preparedness needs!
Bonnie R.
Every was very helpful. My order was processed quickly and I did not have any issues with shipping. It was a good experience.
Response from AED.comJul 20, 2020
We're happy to hear we provided a 5-star experience, Bonnie! Thanks for sharing.
HappyCust
Got me what I needed, in a good time frame.
Response from AED.comJul 20, 2020
Thanks for your feedback!
