Photo card B.
Good product and fast service!
Good product and fast service!
Response from AED.comFeb 3, 2021
Thanks for your feedback!

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Photo card B.
Good product and fast service!
Response from AED.comFeb 3, 2021
Thanks for your feedback!
Kashmir R.
Great price. Delivery was quick. Easy to set up.
Response from AED.comFeb 3, 2021
Thanks, Kashmir! We're happy to hear everything worked out for you!
william G.
DEFIBRILLATOR ARRIVED AS ORDERED QUICKLY, THANK YOU. HOWEVER THERE WERE NO INSTRUCTIONS ABOUT MAINTENANCE: LIKE HOW TO CHANGE BATTERIES, HOW LONG DO BATTERIES LAST TO ACT EFFECTIVELY, CAN I USE RECHARGEABLES?
Response from AED.comFeb 3, 2021
Thanks for your feedback, William. We will pass this on to our internal team for further review. In the meantime, here is a link to videos and helpful resources about our AED products: https://www.aed.com/downloads/
Shawn
Great customer service and follow-up. Timely delivery.
Response from AED.comFeb 3, 2021
Thanks for the feedback, Shawn!
JB
Shipping was super fast!! Order was accurate. I placed my order online, However I tried to Chat with them online about when a product would be back in stock and no one answered the “Live” chat for 30 minutes to never. Then I called, no one answered the phone at 2 o’clock and I emailed and all I got was an automatic reply saying someone would get back to me. No one did. Give your shipping department a raise and fire you customer service!
Response from AED.comJan 25, 2021
JB, thanks for bringing this to our attention. While we're happy to hear you received your items quickly, we are investigating further where communication lapsed with our customer care team. We strive to provide an excellent experience all around and it sounds like we fell short here. We will reach out to you soon, JB.
Lindsey M.
I have left numerous feedback regarding my poor experience. Please review your notes.
Response from AED.comJan 25, 2021
Hello Lindsey, thanks for reaching out. We have tried to contact you over the last few days without success. If you have not gotten in touch with us yet, please reach out to [email protected] and we will reply promptly.
Gregory S.
Our Sales Rep was very helpful and patient. Ordering was easy and delivery was sooner than we expected. We will be back for future needs.
Response from AED.comJan 21, 2021
Thanks for the 5-star feedback, Gregory! Our team continues to strive to provide excellent service and speedy shipping!
Melanie S.
I love working with this company. The customer service they provide is exceptional, the products are fantastic and the quickness of each delivery is fantastic! I had an order lost by the transit company last week and when I contacted Cardio Partners and explained, they didn't as a single question or doubt me in any way. Lara Armett in customer service just sent me a replacement right away! Thank you Lara, for great service!
Response from AED.comJan 21, 2021
Thanks for the feedback, Melanie! We're thrilled to hear your experience with our team was outstanding and you enjoy ordering with us. You can always count on us!