AED.comReviews of aed.com

seemed to be a good company. Machine started beeping almost exactly on its 3 year warranty expiration date. Called and talked to barry and was told it needed new pads. Purchased new pads and installed and the machine started giving other errors. Was told to send it in for inspection and then got a email back that it had a "internal error" and that my only option was to purchase a new one. Not only does it seem odd that it failed almost EXACTLY on its warranty date but that I was told to pay for pads before being told it was junk. Thank God I never had to use it as I am skeptical it would have worked. Unfortunate I understand things break but this hung on a wall for 3 years and then had some "internal error". I don't trust electronics that fail on the day their warranty ends.

We ordered a replacement battery and received no indication or notification the battery was back-ordered. After waiting two weeks we contacted customer service who informed us of the delay. Those things happen but a simple email notice would have been appreciated. Plus, the email to rate the product and service arrived before the item would even ship. Not a good "partner" is you ask us.

It's hard to review something you've never used and hope you never have to use. That said, order fulfillment was very fast and the unit is in excellent condition.

All items arrived as expected when expected!

Great product with adequate packaging, fast shipping and very reliable. Delivered on time for my clinic inspection.

You assigned the batteries I purchased to the charge card with a delivery of 4 months from now, that is pure BS!

Everything was timely and just as I ordered. The online platform was great as well.

Excellent, professional, and quick service. We had our 2 AEDs received and in-service within one week. Thank you Michael Mund