Adventure RVReviews of adventurerv.net

It does not get any worse. Two weeks after ordering they still haven’t sent my order and have no phone number or anyone who can help. If you ask a question to the chat line they just say they don’t know anything. AVOID AT ALL COSTS. The owner ended up calling me about this review, cursed me out over and over. I can’t believe companies like this exist in the United states

I would never use this company. I contacted them on their "chat" and asked about the item which I wanted to purchase. By the way, you can't talk to them on the phone only online. Was told it was in stock, so I placed the order. Was told the item should ship and take between 2-6 business days. Received Fed Ex shipping ticket two days after placing the order and checked on it several days later. Fed Ex said it had not been shipped and the vendor had only created the shipping document. They were not in possession of the item. Contacted AdventureRV, was told they expected it to be in their warehouse in the next few days and it would ship out. They didn't have the product in house to send me but charged my cc right away. Now they tell me the product should be shipped in the next day or so. Contacted my CC company and contested the charge. Don't know when I ever would have received the product. Poor customer service and I will never order from them again. Honesty is the best policy and it is nowhere to be found at this company.

The description of the part is not accurate, nor the image shown. The part ordered said it would fit as a replacement part but it does not. I have tried to return the part but Adventure RV says it is my problem because pictures can be generic. Customer service is poor and they will not acknowledge that this is their issue. I will not recommend anyone shop at this site. Pay a bit more and know what you are getting.

Terrible customer service!!! Placed and paid for an order six days ago. Submitted a ticket by email to ask if order has been shipped. Simply asked if order had shipped and if not when would it be shipped? NO ANSWER. Have submitted a dispute with Paypal. Beware if you conduct any transactions with this stellar group.

I ordered a 13.5 roof ac. Got a box with a label 13.5 but the ac was a 15 btu. Box had cut off labels as did the install kit. Took too much time to get the correct unit. And when it did come it was bent. The box had cut off labels, my guess it was a return. So tired of dealing with them I straighten and installed this unit. My suggestion is go with a better company

Very poor customer service. My order was sent to the incorrect address. The post office sent it back. I cannot speak to anyone to get it straightened out. Live chat refers me to email. Took three days for an initial response. They don't answer the questions I have in the email, they give me the quote on quote stock answer... when the order is returned you will be issued a refund and you can repurchase it. When I asked how long that will be they say according to policy. I cannot get a straight answer on when I will get a refund and I cannot repurchase this item until I do get a refund because it's so expensive. This company is very difficult to work with

I ordered $580 worth of product - PREPAID and didn't hear from them for 6 weeks. They have NO phone to communicate through and their 'chat' just sends you more links to click without ever resolving your problem. This is the worst company in the RV industry. It's companies like this that will one day require commerce oversite - aka internet purchase police. This place is a drop-shipping FRAUD outlet. I now feel like I need to check BBB before ever making a purchase.

Wosat online experience ever...I ordered a AC brain that they had pictured on their website. No 1- they sent the wrong product since I do RV repair my customer needed it right away so they gave me the 2 day shining option which I paid 40$ for and got it 4 days later. No 2- I asked for a return label they told me its not returnable on an item they sent wrong to begin with....what kind of crap is that !!!.