Janet A.
limited functionality on basic version
The system is not intuitive. I usually never watch the videos that come with a software, but there was no way to learn without the videos. Also, the functionality that is provided is expensive.if I had to start over again, I would have picked a different product.
Response from ADVANTIDGEFeb 20, 2015
Thank you for sharing your feedback. We are sorry to hear the software didn't meet your expectations for intuitive design and will notify the manufacturer. We are pleased to hear the online videos provided some insight as we didn't receive any requests for assistance. If you believe this software isn’t the right fit and would like to consider another option just let us know so we can deliver on our promise for complete customer satisfaction. We take great pride in recommending the right products for each customer and expect to provide excellent support both before and after the sale. To insure we deliver on that goal, our tech team can be reached at 800-965-5932 for free unlimited tech support should you need any further assistance. Thanks again for the opportunity to be of service, please let us know if there is anything else we can do to help!