ADVANTIDGE Reviews | Read Customer Reviews of advantidge.com

ADVANTIDGEReviews of advantidge.com

4.853 reviews
Office Space & Supplies
12044 W Washington Blvd, Los Angeles, California

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ADVANTIDGE

About ADVANTIDGE

We are committed to ensuring that every client receives the right ID products for their specific needs. We take pride in our 360 degree approach to complete customer satisfaction while our end-to-end ID card solutions help clients protect physical and intellectual assets in today’s digital age. Whether you issue hundreds or millions of ID badges each year, count on ADVANTIDGE to help you conduct business productively and efficiently. Highlights:- Industry’s latest order shipping cut-off time with same day shipping available until 4:30 PM PST- Customer service, sales & support available via phone, email and online chat- Bilingual service and support available in English & Spanish- Industry experts walk clients thorough pre-sales process for every application & budget to be sure we recommend a solution that meets your needs- Lifetime technical support for all systems purchased from us PLUS options for upgraded support for maintenance, configuration and training- Comprehensive return policy with A+ BBB rating-We carry all leading brands, including HID Global Fargo, Zebra, Magicard, Evolis, Nisca and Matica XID, so no matter what you need we are ready to assist!

ADVANTIDGE (advantidge.com) has 53 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: advantidge.com
Website: advantidge.com
Category: Office Space & Supplies
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 8% of reviews.
Latest: Most recent review: November 2017.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ADVANTIDGE reviews

Showing 49 reviews with 5 stars · Clear filters

Kathy K.
Mar 19, 2015
Zebra ZXP Card System
I have found AdvantIDge very, very easy to work with. All questions have been answered promptly and excellent customer service.
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Aron G.
Mar 19, 2015
EXCELLECT CUSTOMER SERVICE
ALEX WAS EXTREMELY HELPFUL IN GETTING ME OUT OF A PINCH, EVEN AS A FIRST TIME CUSTOMER!
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Richard W.
Mar 14, 2015
Local Support - Quick Response
When my Card Studio 1.1 software application quit working (it started asking for an activation code), I contacted my AdvantIDge customer service representative and asked for assistance. They worked with me and Zebra – the Card Studio vendor and Z3 Card Printer manufacturer to get a quick resolution to the problem. It turned out that the Software License Service (a third party application) had been disabled. The recommendation was to install the updated version 1.25 of the app and reset the license service to automatic in the Computer >>> Manage >>> Services settings. A quick restart of the Windows 7 workstation and I was back to normal ID card printing.
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Nancy B.
Mar 12, 2015
Always a pleasure to deal with
We have been purchasing badging supplies from Advantidge for 5+ years and it has always been a great experience. The quick turn-around time for color and clear films is especially appreciated when we've run out and needed more quickly. Lawrence and his team are rock stars!
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LeanCor
Mar 4, 2015
Great Customer Service!
The staff at AdvantIDge is awesome - very helpful and knowledgeable, and great customer service. We also received our order within two days of placing our order. We will definitely use this company again.
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Linda S.
Feb 25, 2015
Prompt service from the reps and delivery was the next day.
Alex V. was prompt in providing a quote and placing our order which arrived the next day. When we only received 2 of our 4 items Jacquelyn M. was apologetic and immediately rectified the error. We had the rest of our order the very next day. Both reps were very helpful & courteous.
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Denis B.
Feb 11, 2015
Outstanding Support
Time and time again AdvantIDge has exceeded my expectations and timeframes!! They regularly perform miracles DBrown Security Ops Mgr - TRL
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AdvantIDge C.
Feb 9, 2015
We had a problem but they made it right
We had a printer repaired and it did not work after it was returned. We notified AdvantIDge they expedited the repair and made it right. They stand by their work, that is what customer service is about.
Response from ADVANTIDGEFeb 10, 2015
Thank you for sharing your disappointment and raising this concern to our attention. Hopefully you know that all repairs come with a 30 day warranty so if you have any issues with equipment that has been serviced, please let us know immediately by calling toll free 800-965-5932. As an authorized repair center, our factory trained technicians follow manufacturer guidelines and every unit is tested thoroughly before being released from service to confirm consistent operation. In some cases, updates we make to your hardware will require changes to the user PC to begin printing again. This means that even though your equipment was repaired it may not be plug-n-play so we encourage you to reach out to our team so we can get this unit up and running for you and your customer. Thanks again for the opportunity to be of service, please let us know how we can serve you better moving forward!
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