Tim C.
Enjoyed Body Scan, but not sales pitch for upgrades
Overall A.B.S. was professional, and I believe we received good value for our time and money spent, we received our Heart and Lung scan report and it is valuable and informative. However, we thoroughly did not enjoy the overall experience of the "pre scan" session and overall approach of the sales pitch to purchase a full body scan membership. I don't blame the salesperson, he was professional. The entire visit was 1.5 hrs, we were told "30 minutes" at the State Fair when we bought the package. We felt like it was a timeshare pitch. Monthly payments for body scans? Why not just publish your best "special" prices for the full body scans and provide that at time of the appointment (for those who may be interested in a long term agreement with ABS, or upgrades to the full body scan). Why all the car sales techniques and drawn out presentations? We felt that part could have been handled differently. A short 5 - 10 minute info session where they provide the "package" prices, and not in a closed office where you feel obligated to sit through entire session just to receive your scan.
Response from Advanced Body ScanDec 4, 2019
Thank you for taking the time to leave a review. We typically tell patients to plan 90 minutes for their scans. We will talk to our team and make sure this is being relayed correctly to our patients. We offer monthly payments as a more affordable option for those who cannot pay the full price and who want to give these to family members. We will take your comment into consideration to help improve our service to future patients.