Casey C.
Know What You're Getting Into
Well the 5-minute scan is definitely worth doing, and i thought the people at the front desk were very nice, but the rest of it left a lot to be desired. The hour-long sales pitch beforehand is very superfluous and over the top. I was asked to essentially mortgage my next few years so i could finance a huge scan package with them, then when i said no, the rep said he'd call and follow up over the summer. He wasn't rude or anything, just a bit pushy. I guess he was just doing his job. Afterwards, after i already gotten my results back, I got a call from Dr. Wright, who went over the results with me. I was really confused, because i was told they would only call if there was an emergency BEFORE i got my results (just like it was when i had gone there 2 years ago). So Dr. Wright went on to tell me a couple of concerning things about my health, which once again confused me because I thought nothing was an emergency. That i think was a big miscommunication between the both of us. I interpreted it as something a lot more dire than he was trying to say (i think). But, what was weird was that he also made sure to tell me he has a cardiology clinic and mentioned that they take care of those sorts of issues there too, so i'm not sure if he was trying to sell that too. That part i thought was very strange. Was he calling me about this to hopefully get me over to his clinic and make some money? Once again, I don't know, only he does -- i just know this place has a very "sales" feel to it. Even after we hung up, the things he said still really concerned me, so i called him back again the next day and told him that i was confused by some of the stuff he said the day before, that it gave me a ton of anxiety and i had felt panicky that night, and i just wanted him to explain it again. More than anything, i was calling just to make sure i heard everything right and that nothing was an emergency. His immediate reaction was to ask if i was accusing him of giving me a panic attack, followed up by the words "your anxiety is on you." He then went on to say he'd never had a single complaint in the time he's worked there, and he recommended i go another place for these services next time, so he doesn't end up wasting his time. So i guess i was the problem. I have no clue whether or not he has the authority to tell someone to never come back. Who knows. What i do know is that i absolutely didn't raise my voice or curse at him or anything. I just needed an explanation again to calm me down. I guess I'm naive but I'd never had a doctor talk to me like that. You can scrub my history and i've never gotten on a website to give a negative review. In fact, i had to figure out how to even do it. It's just had such a negative experience there, that I wouldn't want anyone else going through the same thing. All that aside, putting your health first and being proactive is always a good idea, and i feel like i got test results that i can use to share with my personal physician and tailor my life accordingly. That's why i gave two stars.
Response from Advanced Body ScanMar 29, 2023
I'm happy to hear that you received your results and there is nothing urgent. I apologize for the confusion about Dr. Wright's call. He reaches out to our patients within a few weeks of their scan if they show the beginning signs of heart disease to start them on track to slow the progression. Again I apologize for the confusion and if he came off as rude in any way. We will talk with Dr. Wright to ensure all of our patients feel safe and secure in the future. If there is anything else you need, please feel free to reach out.




