LW
Do not stay in ears
Do not stay in ears and no foam to shape to fit!
Response from ADV.Jul 15, 2025
Hello Lois, Sorry to hear about your experience! If you haven't tried already, please squeeze the memory foam tips first before inserting them into your ears and allow them to fully expand to the shape of your ears. If you are still experiencing easy fall-out, it maybe possible that you need a bigger size (XL) for better retention. Please look out for an email from our customer service team for further assistance.


