ADV.We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.
ADV. (adv-sound.com) has 348 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Johnsons
Great products and great service!
Response from ADV.Apr 12, 2022
Hello, Thank you for the review and we're glad to hear that you're enjoying the product! Please do not hesitate to reach out to us in the future with any questions or concerns. Regards, Jane Customer Service
Lisa N.
Great purchase
Response from ADV.Apr 7, 2022
Hello Lisa, Thank you for the review and we're glad you're happy with the tips. Please do not hesitate to reach out to us with any questions or concerns. Regards, Josh Customer Service
Shaquanda J.
These are the best ear bud covers ever! They stay secure in my ear and allow all the features of my airpod pros to work correctly. They are super comfortable and my favorite color was an option! Will recommend and re purchase.
Response from ADV.Apr 6, 2022
Hello Shaquanda, Thank you for the review and we're happy to hear you're enjoying the tips! Please do not hesitate to reach out to us with any questions or concerns. Best, Jane Customer Service
Jon B.
ADV were receptive to all my inquiries and timely in all their responses. I particularly appreciate that they made sure I was aware of any potential compatibility difficulties my IEM, Moondrop Blessing 2, may have with their Eartune Fidelity eartips. They could have said nothing, but instead confirmed the risks with me knowing I could then decide not to proceed with purchase. This gesture resonated with me and is not something I feel most companies would do.
Response from ADV.Mar 10, 2022
Hello Jon, Thank you for the review and we're happy to hear you're enjoying the buds! Our customer's satisfaction is our highest priority and communication is part of that. Please do not hesitate to reach out to us with any questions or concerns in the future. Best Jane Customer Service
Richard S.
The ear tips fit great and are very comfortable. They form an excellent seal on my ears. They fit the same as other custom fit IEMs I own - the difference being these are softer vs harder plastic for the others. The stretch for me is to have been more accurate forecasting how long it would take to build them. I was expecting 3-4 weeks and it was 6+.
Response from ADV.Mar 10, 2022
Hello Richard, Thank you for the review and we're happy to hear that custom tips are working properly. However, we once again apologize for the amount of time it took to complete production. Generally, for new IEMs that were not on our compatibility list, there is an added two weeks to the lead time as our production team make sure that any possible issues are addressed before shipment. Best, Jane Customer Service
Misha G.
Product fits well, but it took over 3 months to receive.
Response from ADV.Mar 10, 2022
Hello Misha, Thank you for the review and we're happy to hear that custom tips are working properly. We apologize for the amount of time it took to complete production. Generally, for new IEMs that were not on our compatibility list, there is an added two weeks to the lead time as our production team make sure that any possible issues are addressed before shipment. However, we had experienced a production issue which had pushed back the order fulfillment even further than normal. We are working with our production team to make sure that this doesn't happen with future orders. Best, Jane Customer Service
James
Fast shipping and amazing sound quality! Will definitely purchase again when I need more headphones! ❤️
Response from ADV.Feb 23, 2022
Hello Betty, Thank you for your review. We're glad to hear that you're enjoying the headphones. Please do not hesitate to reach out to us if you have any questions or concerns. Best, Jane Customer Service
Gokmen T.
Haven’t received order.. can’t even find the confirmation email anymore. Hopefully I’ll be surprised soon. We’ll see.
Response from ADV.Feb 15, 2022
Hello, We're sorry to hear that there's been a problem with the delivery of your order. Please reach out to our team at [email protected] and they will be better able to assist you. Regards, Jane Customer Service
