ADV.Reviews of adv-sound.com

4.3348 reviews
Audio & Visual
500 Northern Blvd, Great Neck, New York

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About ADV

We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.

ADV. (adv-sound.com) has 348 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: ADV, adv-sound.com
Website: adv-sound.com
Category: Audio & Visual
Location: Great Neck, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ADV reviews

348 approved reviews, newest moderated first

Matthew B.
Aug 8, 2022
Perfect!
Perfect!! Took 10 sec to install and I’m no longer trying to find or move my headphones! Thanx so much
Response from ADV.Dec 8, 2022
Thank you for the review Matthew!
Juha P.
Aug 8, 2022
Airpods pro custom tips
Great service
Response from ADV.Dec 8, 2022
Thank you Juha!
Shareen N.
Jul 25, 2022
Totally disappointed
Totally disappointed! The product was clearly used and damaged.. such a waste of my money. the fitting was so damaged that it did not even fit in the airpod. After struggling to make it work, threw it in the garbage as it was no use to anyone.
Response from ADV.Jul 25, 2022
Hello Shareen, We're very sorry to hear about your experience! We only ship new and unopened packages for our AirPods Pro foam tips, and we worry that the package may have opened up along the perforated seams during transit. We'll make sure to address this poor experience with you. Please lookout for an email coming from our team ([email protected]). Kind regards, Jane from Customer Services ADV.
Adam H.
Jul 18, 2022
Good quality and they do their job
Good quality and they do their job. Bought the XL and was hoping they’d be a little larger (darn my big ears!). They seem in line with other products LG size wise but comfortable foam and fun to have color options. Would recommend.
Response from ADV.Jul 19, 2022
Hello Adam, Thank you for the review and we're glad to hear that you're enjoying the foam tips! Please do not hesitate to reach out to us in the future with any questions or concerns. Best regards, Jane from Customer Services ADV.
James H.
Jul 18, 2022
AWESOME CUSTOM EAR TIPS !!
I ordered the Eartune Fidelity Custom Ear Tips for my KZ ZS10 Pro Ear Buds. I sent the ear impressions in that I had made at my audiologist. ADV made them perfectly to fit MY ears and I am completely blown away at the quality. The combination of these ear tips with my ear buds blows the $1200 custom IEM's I had tried before right out of the water !! Thank You ADV !! :))
Response from ADV.Jul 19, 2022
Hello James, Thank you for the review and we're glad to hear that you're enjoying the custom tips! Please do not hesitate to reach out to us in the future with any questions or concerns. Best regards, Jane from Customer Services ADV.
Daniel G.
Jul 13, 2022
Consistent quality.
Been buying iem's from ADV for a couple years now and I have had nothing but positive experiences with the few products I own. For the price it will be incredibly difficult/impossible to find iem's or headphones that match the build and sound quality that they offer, and I am honestly excited to see what new stuff they come out with in the future!
Response from ADV.Jul 15, 2022
Hello Daniel, Thank you for the review and we're glad to hear that you're enjoying the products! Please do not hesitate to reach out to us in the future with any questions or concerns. Best regards, Jane from Customer Services ADV.
Neal S.
Jul 10, 2022
Very happy about the discount fix, Good People
Well besides an e mail to get a discount on my first order didnt reach me till after i made my first order, everything was good. Gt3s are a bit bulky for my ears, but sound pretty good when powered. Free shipping didnt take long so overall im happy. ( a couple weeks later i was pleased to receive a message that i got a discount, good people, im very happy now)
Response from ADV.Jul 15, 2022
Hello Neal, We're glad to hear that you're enjoying the GT3 Superbass! We're sorry to hear that the discount code reached you after you had placed your first order. To address this issue, we would love to help you manually apply the discount code through a partial refund for that order. Please look out for an email from our support team as well at [email protected] Best regards, Jane from Customer Services ADV.
Nik V.
Jun 24, 2022
One of the tips didn’t last as long as…
One of the tips didn’t last as long as the other so I had to buy a replacement. I had to buy one for $75. A discount would have been nice! I love my ADV Eartune Fidelity tips but the customer service has been mediocre.
Response from ADV.Jul 15, 2022
Hello Nik, Thank you for the review and we were glad to help remake the missing piece per your request. Due to the nature of the hand-made production for all custom products, even for the remakes, the process is the same and that's why we were not able to apply further discounts into your order. We appreciate your understanding and please feel free to reach out to us if you have any other questions at [email protected]. Best regards, Jane from Customer Services ADV.

ADV.Reviews of adv-sound.com

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