For over 40 years, Adsitco has been the go-to brand for Mercedes-Benz owners looking for OEM and quality aftermarket parts to keep their vehicles on the road. We have a huge stock of parts for the most iconic Mercedes-Benz vehicles, from the 1960s through the 1990s. If you're working on restoring a Mercedes, or need to fix up your daily driver, our experts are here to help you!
adsitco.com (adsitco.com) has 791 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Website
adsitco.com
Category
Auto Parts & Wheels
Location
Eaton, Indiana
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 9% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Very fast service and great price on this rebuilt steering/suspension pump.
Adsit company is a great source for all my Mercedes part needs.
EC
EX-customer from T.
Rip off, then rip off some more . . .DO NOT BUY FROM HERE . . .
I ordered two parts from their website. They took my money, charging my credit card for two parts. They would have shipped nicely together.
A week after I placed the order they called and said they sold something they didn't have . . . and one of the parts would have to come from Germany, and instead of something like $140, it would be something like $300. I passed on being ripped off, knowing that I was wasting money on shipping. But I didn't know how much I was wasting . .. They then charged me $159 in shipping for the one part!!!!! I ordered the other from another outfit many states away, and shipping on it was about $50!!!! Oh, and after about a week they FINALLY refunded the $140 or so back to my card. Of course, I then have to find the part and pay shipping again . . . I should have read the reviews online (easy to find: LOTS of dissatisfied customers) and avoided them. This was my last order with them.
Their response makes it seem like they care . . .. Like they have changed. I mean, those critics, maybe 100 I can see out there pretty quickly, were right . . . BUT we have changed since then. We are totally not ripping people off anymore . . . Convincing? I think not.
Neither is charging me $159 to ship a quarter panel from IN to TX when the other one came from FL to TX (also by FedEx) for $28 (Now I think they have a huge volume discount which they pass along, and I didn't expect this box for $28, but really, over 5 times as much?????). Oh, and although they make it sound like they refunded the item in only two days, since they had charged my card immediately, they had my money for, what, over a week? Is that really fast? I don't think so.
Oh, and the great deal they were going to give me on the part they didn't have . . . that great price, "our cost" the lie went, was over twice (!) what I had already paid them for it AND more than I ultimately bought it for .. . But do you think they offered to make up the difference between what they advertised it for and what I ultimately had to pay for it? No. Do you think they offered to return some of that outrageous shipping? Of course not. But we have changed. No, really. Honest. Just keep getting ripped off and we will prove it to you. Someday.
There are numerous legitimate vendors out there. These people have no parts the others don't have, so the only reasons to go here would be service or price. They apparently have neither.
Response from adsitco.comJun 22, 2015
John,
Thank you for your order and your review. We first want to apologize for any misunderstanding that took place on your order. We in no way have tried to harm you, our customer.
You placed your online order for your 1970 280SL-113 on 6-4-15 at 3:00PM. We processed your order for the rear 1/4 panel and rear inner body panel that same day. At the time of order both items showed to be in stock.
However when our staff whet to pull the order the smaller inner rear body panel was no longer on the shelf. We tried sourcing the panel from our usual suppliers but it had been discontinued. This left us to purchase the panel from Mercedes of Germany at a much higher cost.
We called you on 6-10-15 to notify you of the issue. We notified you that the rear panel you had purchased was no longer available and if you wanted we could source it from Germany for you and pass it on to you at our cost of $299. Yes you had paid $143.10 for the aftermarket panel that was no longer available.
You declined the exchange and requested a refund. The full refund of $143.10 was issued on 6-12-15 (two days later).
The OEM Mercedes rear 1/4 panel you ordered shipped on 6-11-15 by fedex. The Shipping fees applied to the larger 1/4 panel that we did ship. The smaller inner panel would have fit into the same package and did not effect the overall size of the package. No shipping was refunded because the larger 1/4 panel was still shipped.
Again we are very sorry that we showed to have the aftermarket panel in stock but did not. At that time our only option was to offer you an OEM panel. You declined and we issued a full refund for the part not available.
Please note that during the past couple of years we have been under new management and are working very hard to keep our customers happy. The online reviews you are referencing I would assume are dated prior to 2014. Yes their are some unfortunate reviews from the past management team, but if you stick with us you will see we have and are continuing to change and improve as a company. Most issues in the past arose from our previous no return, no refund policy. This policy along with many others have been changed as we begin to serve our customers in a whole new way.
We hope this helps explain what happened with the stock issues regarding the rear body panel you ordered. This was in no way an attempt to rip you off or offend you personally.
We hope you will give us another opportunity to serve you in the future and earn your trust and loyalty.
The Adsit Company
NB
Neil B.
First time shopper.
I ordered a tail light and it came quickly and was the correct one, the only thing is i wish you had cleaned it before you sent it. The whole tail light looked as if it had been left in a muddy field for a number of years, then picked up and sent.
Just saying.
GT
G. T.
Grossly overcharged.
I ordered a wind deflector for my 2002 MB CLK430 convertible at Adsit cost of $799 U.S., which is approx $1,050 Cdn. The next day I saw the Love the Ride product on their own website for $395 U.S. Adsit wouldn't let me cancel when I called them. I assumed it was an MB part, so let it ride. Well, it arrived yesterday, and guess what, it is a Love the Ride windscreen. Adsit added $400, more than doubled the price. I like the product, but feel very, very hard done by.
CC
Customer Charles W.
This company has excellent service.
This was my third order. Everything was shipped as ordered, arrived in perfect condition, and on time. Never any issues.
FD
Fidel D.
RETURNS
I attempted to return an item that for aesthetic reasons i did not like.
Response from adsitco.comJun 15, 2015
Fidel,
Thank you for your order and review! We are sorry to hear that that the product you received was not exactly what you wanted.
When you called on 6-3-15 you stated the chrome fender trim was not as wide as you would have liked. As stated on the phone by our staff these only come in one size. If you are not happy with them you are welcome to send them back for a refund within the 30 day period and in the original packaging and conditions.
At this time no parts have been returned to us. We can not issue the refund until the product is received back.
I am not sure why you left a one star review. We sent you exactly what you ordered online from the website. You then called and stated you did not like the width. We told you we would issue refund when the product was returned. No parts have been returned.
Why the negative review?
We look forward to serving you and all your future Mercedes parts needs.
The Adsit Company
CU
Customer
W126 floormats
Perfect fit and color match, greatly improved cars interior. Highly suggest Asditco.
CC
Customer C.A.(CHUCK) T.
EXCELENT SERVICE
I HAVE PURCHASED A NUMBER OF PARTS. THEY HAVE BEEN EXACTLY WHAT I NEEDED. ARRIVED WHEN THE WERE SUPPOSED TO AND WORKED AS EXPECTED
