Irritated
make sure you cancel 30 days prior to…
make sure you cancel 30 days prior to your 3 month period is over or you’ll be charged every chance they get. I was told I was only signing up for 3 months trial. at the end of the period I can choose to cancel or continue. I didn’t want to continue so I told my rep I was canceling. the next month I got another 2 charges on my account. they stated since i didn’t cancel 30 days before my period ended I had another month but they did nothing that month for me. I didn’t want their services anymore. then they changed the plan I had cause they said we were in a different tier cause they recommended spending more in ad spend over the 3 month. I had no clue there was more charges but they just want to take whatever they can. the service was good while I had them but the experience to cancel has been extremely poor, disappointing, annoying, and frustrating.