Adoor Property ManagementReviews of adoor.com

Top Notch!! I had a snake in my backyard, and I reached out to Trista in the front office asking if this was something maintenance could help me with. Isaiah jumped into action, and within 7 minutes the snake was gone. I had a July move in, and I couldn’t be happier with my decision to live at Grace Meadows. FAST help when I needed it, and EXCEPTIONAL customer service.

I am a parent of three young children renting a home managed by Adoor Property Management in Humble, TX. On July 3, 2025, we reported visible mold growth and water intrusion in our home. It is now more than 60 days later, and no proper remediation has occurred. The only action taken by the company was spraying the visible mold, which did not address the underlying cause. The mold has already returned. Out of concern for our children’s health, we hired a licensed mold inspector and obtained a certified laboratory analysis. These reports confirmed extremely unsafe conditions: Indoor Penicillium/Aspergillus spore levels were 20–33 times higher than outdoors, with readings as high as 84,000 spores/m³ inside the home. Indoor humidity levels were measured at 66% throughout the home. The EPA recommends indoor humidity remain below 60% to prevent mold and bacteria growth. The inspector recommended full remediation by a licensed contractor, including removal of contaminated materials and repair of water intrusion sources. Despite receiving these professional reports, the leasing company dismissed our concerns and has not taken the required steps to fix the home. We are raising a baby and toddlers in this environment. Mold and high humidity are known to trigger asthma, allergies, skin irritation, and other health issues—especially in children. The air inside our home has been verified as unsafe, yet we have been told the home is not considered “uninhabitable.” We feel trapped in a lease for a house that is actively harming our family’s health. Resolution Sought: Immediate release from our lease without penalty. Return of our security deposit and any prepaid rent. We have given the leasing company over two months to address these serious issues, and they have not taken meaningful action. We are filing this BBB complaint so there is a public record of their failure to provide safe housing and their disregard for both professional findings and our children’s health.

Poor quality, the metal is PAPER THIN, You can flex the box with two fingers. Sad that it's this lousy. Now I can either pay a restocking fee and return shipping (designed to stop ALL returns) or I can install it, it should last about a year two.

The original property management company we were renting from sold to Adoor and I am not sure which company is worse. No updates have been made to the lock on the front and the sewer was always something that had to remain in their name and they pay for. They added a $20 smart lock fee and $10 fee to pay the sewer through a 3rd party company we never signed up for as we had discussed we did not wish to share our info with this 3rd party company; they auto enrolled us anyways and started to charge $14.99 additional instead of $10. Also, the "smart lock" is not a smart lock it is just a keyless lock that is battery operated, not Wi-Fi or Bluetooth compatible, so this is just a battery-operated keyless lock that they are now charging us for even though we have to pay for the batteries for it. This was on the new lease that we had to sign before June, I started reaching out to Adoor before we had signed the new lease to get clarification on this. We had not thought about moving as we really have not had any issues besides fees being added on like this (this is the second time), but as we never received an answer, we had to sign the lease before we were auto enrolled in month-to-month leasing. However, had we known that there would not be away to dispute this since we have been great renters we would have most certainly looked for somewhere else to go as most rentals in this area are about $100-300 cheaper than the $1840 average that they are now charging. Which they raised the rent already almost $100, plus this now $30 in additional fees. Now they are stating that these are fees we should have already been being charged for We have been on time with rent and have only been late once in the 2 years renting from them and the fact that they cannot provide a better solution to this is crazy. To add to this, we have yet to be told who our property manager is since they have taken over ownership and the "customer service" is a call center in a 3rd world country and they can never give a straight answer.

During this process to move into our up and coming home, they have been very helpful. I’ve seen other reviews of some unsatisfied customers, but I feel that this experience will be wonderful. I will come back on later on if I feel anything is off, but so far, we are looking very forward to renting our new home.

Adoor and Staoc are by far the worst businesses I'm having to deal with at this residents. The refrigerator is still not fixed, "they" scheduled a tech to come out today between 2-4pm with a no call no show once again. This will be the 5th visit and 2nd part, but nothing, this is their MO... The flooring is now coming up in the living room due to the refrigerator leaking and flooding the kitchen and living room. The nightmare continues... Don't buy a Samsung refrigerator, they are no good, the same goes for Adoor and Staoc. Rochelle our "property manager" still has not contacted use with any information or updates. You will be sorry if you sign a lease...