I could not recommend leasing or working with this company any less. Next to impossible to get in touch with anyone that can actually help you with customer support, drowns you in late and legal fees, and kept our entire security deposit even with fixing things up before we left. The only positive I could give them is that they are proactive with maintenance requests.
SS
Shana S.
We have had no AC as of yet this…
We have had no AC as of yet this Spring/Summer. They gave is a new AC and it has never been insralled correctly so it does not work
PC
Pedro Carrillo C.
After a long frustrating year with this…
After a long frustrating year with this bad company we delivered the house in very good condition with video recorded for our safety and they just wrote that they are not going to return our deposit in addition to adding extra charges for made lies, they say that the house smelled of cigarette smoke when we did not smoke, the repairs were never complete, the lack of communication is extreme, they rent the properties in very bad condition with insect rodents and then they do not want to return your deposit, very bad company but soon it has to end, I do not recommend them they are very bad company
JJ
Jada J.
My experience with Adoor Property…
My experience with Adoor Property Management at 135 Chanel Court has been extremely frustrating and disappointing.
For months, I repeatedly reported ongoing pest intrusion, moisture/mildew concerns, water issues, and incomplete repairs. The home has had repeated pest problems including scorpions inside the home, ants, spiders, wood beetles, and wasps entering through unresolved openings and gaps identified by vendors.
Despite numerous service requests and inspections, many repairs were incomplete, poorly performed, or marked “completed” when the issues still remained. Approved pest treatment was never actually completed after inspection, appointments were repeatedly missed, and I constantly had to rearrange my schedule for vendors who often failed to properly address the root causes of the problems.
There were also ongoing concerns involving mildew/musty odors, air quality, and water odor issues that took months to partially address.
Overall, I do not feel the property was properly maintained or that the ongoing concerns were handled appropriately despite repeated notice and extensive documentation.
This company has no integrity. STAY AWAY, DO NOT RENT THROUGH THEM.
SH
Shellene H.
Public Health Complaint – Children Exposed to Extreme Cold (No Power)
I am extremely disappointed in Adoor Property Management and their handling of a serious emergency. Although I have been back and forth with them over ongoing deplorable plumbing issues since the beginning of my tenancy their most recents actions let’s me know they do not care about their tenants only receiving rental payments.
I have been without power in my rental for five days (since Jan. 25 it is now Jan. 29) during extreme cold weather. Despite paying $1,245 in rent monthly and repeatedly contacting their office, I have been told daily that the issue has been “escalated” with no resolution.
When I requested to speak with a manager or supervisor, the customer service representative hung up on me. This behavior is completely unacceptable.
As a result of their inaction, I lost nearly $200 in groceries, and most importantly, my children and I were forced to sleep in our car in the driveway because the home was uninhabitable.
This is not just poor customer service—this is a failure to provide basic, humane living conditions. I feel taken advantage of as a tenant who cannot afford to relocate immediately.
I strongly caution anyone considering renting through this company to think carefully about how emergencies are handled.
JB
John B.
Lots of hidden fees and slow response to issues.
This company is not one I would recommend. Their staff is friendly, but when there are issues you’re kind of on your own. After paying for our property we requested access to take measurements, were provided an access code, then waited at the home for over an hour with out access and were then told that we would have to come back another day. If this is how a simple issue like a door lock is handled I cannot imagine how more serious issues are dealt with. Additionally, there are a lot of hidden fees, for example there is a charge to pay your rent every month, there is a charge to pay your deposit, there is an additional $20 fee monthly for the door lock. We haven’t even moved in and I’m already regretting choosing one of their properties.
KC
Kristi C.
I am a parent of three young children…
I am a parent of three young children renting a home managed by Adoor Property Management in Humble, TX. On July 3, 2025, we reported visible mold growth and water intrusion in our home. It is now more than 60 days later, and no proper remediation has occurred. The only action taken by the company was spraying the visible mold, which did not address the underlying cause. The mold has already returned. Out of concern for our children’s health, we hired a licensed mold inspector and obtained a certified laboratory analysis. These reports confirmed extremely unsafe conditions: Indoor Penicillium/Aspergillus spore levels were 20–33 times higher than outdoors, with readings as high as 84,000 spores/m³ inside the home. Indoor humidity levels were measured at 66% throughout the home. The EPA recommends indoor humidity remain below 60% to prevent mold and bacteria growth. The inspector recommended full remediation by a licensed contractor, including removal of contaminated materials and repair of water intrusion sources. Despite receiving these professional reports, the leasing company dismissed our concerns and has not taken the required steps to fix the home. We are raising a baby and toddlers in this environment. Mold and high humidity are known to trigger asthma, allergies, skin irritation, and other health issues—especially in children. The air inside our home has been verified as unsafe, yet we have been told the home is not considered “uninhabitable.” We feel trapped in a lease for a house that is actively harming our family’s health. Resolution Sought: Immediate release from our lease without penalty. Return of our security deposit and any prepaid rent. We have given the leasing company over two months to address these serious issues, and they have not taken meaningful action. We are filing this BBB complaint so there is a public record of their failure to provide safe housing and their disregard for both professional findings and our children’s health.
BW
Bill W.
Poor quality - Do NOT buy unless you want a tin foil mailbox
Poor quality, the metal is PAPER THIN, You can flex the box with two fingers. Sad that it's this lousy. Now I can either pay a restocking fee and return shipping (designed to stop ALL returns) or I can install it, it should last about a year two.