Mark T.
ADHD GREAT ORGANIZATION! UNFAIR REVIEWS!
Hello, I do not understand all of these very nasty and vicious negative reviews concerning ADHD Online. These reviews do not accurately describe the organization I have been with for over two years. Are they Flawless, No but what company is. They do not deserve all of this criticism. I can tell you I would not have stayed with them all this time if they were anything remotely what you describe in your review. My assessment went well, very professional. I had been tested twice before and I genuinely have a very severe case of this horrible disorder. Maybe this is the issue. Could the Doctor have picked up that you really did not suffer from ADHD and you were upset. I do not know. I am just guessing. My experience has been great overall. I do get very frustrated when it takes a week to have a refill processed but I found out today that this has to do with the provider and not customer service. Customer service does their job in sending the request on to the provider but they have No control at all as to when the Doctor might send the prescription into the pharmacy. Once this was explained to me I felt so much better and a little foolish for not figuring this out for myself earlier. It makes sense. Economically this organization is a great value. They just went up this week to 169. I have been paying 99 dollars for a 3 month prescription. Not bad at all very cheap. 169 is still a great value compared to 275 per month from a local doctor in a near by city an hour away from my location. The only thing you must do is allot One whole week to have your free no payment month called in. Naturally these are not a high priority for a very busy doctor but they will get to it .No worries. I used to wear poor customer service out but now I understand what a complete waste of time that has been. It is not their fault. Just be patient and put yourself in the Doctors shoes and you will chill out. On the Whole I give them Five Stars! Thank You.
Response from ADHD OnlineAug 11, 2023
Hi Mark, thank you so much for this wonderful feedback! We are working with our providers to improve the turn around times for these simpler requests. We appreciate you bringing this to our attention and are extremely grateful to be a part of your team, please let us know if there is anything else we can help you with!



