Founded in 2018 as ADHD Online and recognized in Michigan Celebrates Small Business's 2022 "50 Companies to Watch" cohort, Mentavi Health provides evidence-based online mental health care for adults (18+) in most U.S. states, guided by rigorous clinical and regulatory standards.Its Diagnostic Evaluation (for ages 6+) is clinically validated for diagnosing ADHD in adults against an in-person clinical interview, with results published in The Journal of Clinical Psychiatry (2025).The Diagnostic Evaluation is also used by licensed clinicians to support the assessment of other mental health conditions, including anxiety and depression.Mentavi delivers affordable, evidence-based care, offering diagnostic evaluations and access to additional care options through licensed clinicians. Guided by clinical rigor, accessibility, and trust, Mentavi helps adults connect to the mental health care they need. Availability varies by state.
ADHD Online (adhdonline.com) has 159 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
adhdonline.com
Website
adhdonline.com
Category
Mental Health
Location
GRAND RAPIDS, Michigan
Listed on Five Star Index
2026
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The company replied to 53% of reviews.
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Most recent review: September 2026.
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They keep forgetting refills and want you to pay another $100 just for a new "appointment" before they will give you a new one. It's a sham and I think they should have whatever medical license they have revoked.
JB
Jasmin B.
Not an actual assessment with a specialist
They do not provide any actual face-to-face assessment - but take your money anyway. Their promotional video makes it seem like you will get to speak with a specialist but you don't - that costs extra money. It is $150 for an "assessment" without any actual discussion with a specialist, nor any feedback about your completed digital "assessment".
VT
Vivian T.
My provider bailed on the appointment…
My provider bailed on the appointment that I paid for - I had some audio difficulties initially and signaled that I would log back on but when I logged back on about 1 minute later, she wouldn't let me into the meeting room via Zoom so that we could have the appointment. All of this occurred well within our scheduled meeting time. At one point she let me in for a few seconds and kicked me out. Maybe she was having technical difficulties, but I have to say it felt very odd and unprofessional overall, as if she just didn't want to meet with me. No one has responded via phone or email to sort the situation and I'm out $99 and I'm left without treatment options. And I'm really disappointed overall because I was really looking forward to getting back on track with treatment. It's hard enough for those with mental health issues to get help, and lack of communication or follow through really exacerbates everything.
TK
Tracey K.
I would give negative stars if I could
I would give negative stars if I could. They don't tell you which states they are accredited in until after you pay $149. Um, I should have caught this but I am inattentive. Duh. They take advantage of easy targets. And their diagnosis sounded like it was spit out of an over seas marketer. Do not use!!!
YV
Yugin V.
Fake mental telehealth
Do not trust this site. Sketchy, untrustworthy and inconclusive 'help'. I was looking for telehealth sites since the waiting times for in-person mental health are pretty long. It's $150 for their 'assessment' which is not remotely professional. Misspellings, grammar errors. You'd think for such an expensive questionnaire, they'd at least present it a little more professionally. I got the 'results' with a vague inconclusive message from the "dr". Despite adhdonline advertising that they offer ongoing care, after I paid for the assessment and went to the homepage, it's revealed that it's not even available in my state. My only option left for the site is to pay $200 to *try* and get stimulants, which I don't want. I wanted access to mildly decent care, a decent evaluation. But I didn't get that from this site. I was going to do a charge back, but after reading their refund policy, they state they will send your 'bill' to collections if you decide to charge back, and they offer no refunds. I will never touch this site again and deeply regret using it.
BR
Bryan R.
If you're looking to spend lots of money, lots of time, and get shown the door - you've found the perfect place
[I've never written a review for ANYTHING but this time, I felt compelled]
If you're looking for help with ADHD then you won't find it here. You'll pay $150 bucks to take a long survey you probably could have taken for free on another site. Then after your "assessment" you'll get an email a few days later that it's been rubber stamped by a psychologist that you have ADHD. Then you have the option of either pursuing drug therapy or behavioral therapy. I've been in and out of therapy for years and it's done almost nothing to help me so I figured I'd try the medication route. You pay another $200 bucks (so we're up $350 for those keeping track) to set up a meeting with a psychiatrist. You meet for an hour, they ask you the atypical benchmark questions. In my case I'd explained I'd gotten NO WHERE with my current medical provider - who devotes so few resources to their psychiatric divisions that they had to outsource. I explained in detail my struggle to find a psychiatrist through this outsourced intermediary. And that I had sought help online (and paid handsomely for the privilege) because I'd gotten no-where with my own network, and that my conditions had made it to where my work and livelihood were at risk. Well what do I get told. Go BACK TO YOUR CURRENT PROVIDER AND TRY TO WORK WITH THEM. Uh what?! See this is the problem with psychiatric medicine (or any of the mental health disciplines) unless the "doctor" themselves has experienced mental illness, they can never understand it. I've never broken a bone, but I've fallen and fractured and sprained things and can relate in some ways to what that would feel like - so it's not a far off assumption that typical medical doctors can sympathize better because they can RELATE better. Whereas in mental health, I get the feeling most of them feel the very discipline they study is just quackery. And so, they act like QUACKS! I didn't need to pay $350 to be told good luck and God speed - I get that through my regular medical network and they'll do it for free. Maybe your experience was different, if so - then I'm very glad you got the help you needed because my experience was "pay us lots of money to spend 4 hours taking our long test that, as someone who according to their test results has ADHD would have been a real treat. Then pay us another lots of money to get told "sorry charlie." If you go this route, I really do wish you all the best because as someone who ACTUALLY SUFFERS FROM MENTAL ILLNESS, I genuinely can sympathize with you. And as stated above, some people - cannot.
Oh and just to add a little more context - I was told to go get autism screening. Well my past psychiatrist had already told me that they don't offer that to adults, directed me to a resource for possible screening, and I was ineligible. Of course the fact that ADHD runs in my family was lost on them. Let's assume you're on the spectrum instead. So I guess my question is really, why take the big long, multi-hour long assessment that was rubberstamped by a "psychologist" that I have ADHD only be to be told, nah you have autism. So that test was a waste of time and money? Like, alright I'm done writing I promise, you get the idea.
TY
Tyler
Just don’t bother
Just don’t bother. Even if you’re previously diagnosed and have documented proof of 12 years of ADD treatment, if you fill out their little assessment and say anything (read: it’s called being honest, but to them it’s liability, they want you to lie on the test) outside of pure ADD symptoms, they’ll tell you to go somewhere else.
$150 trashed. Pos company.