ADHD OnlineReviews of adhdonline.com

Day 12 and absolutely NO response from ADHDOnline.com. They took my money and now they are ignoring me. DO NOT RECOMMEND! People go here for help, shame on you!

“M endorsed many characteristics of ADHD and meets the DSM-5 diagnostic criteria for ADHD based on this assessment and client report. Her diagnosis is as follows: Unspecified inattentive problem” A waste of time and money, and a giant heartache. Was given results that detailed all the ways I matched the DSM-5 perfectly, was denied anyway. I wish I’d seen these reviews first. Please don’t give this company your money, they take advantage of people who need help.

Idk if the mobile web browser messed up or something, but they came up with a bunch of answers that I supposedly gave that were completely incorrect. I know I selected the correct answers so I don't understand why much of the assessment was wrong. Therefore my money has been wasted due to the fact that you can't retake it. You can give an addendum, but they decided I had a personality disorder based on these incorrect answers and weren't going to budge. I have since sought help elsewhere and I most certainly have been diagnosed with adhd. So I still owe them $110 for literally nothing

If I could give ZERO stars or negative, I would. I wish I saw reviews here prior. They want you to pay $150 for diagnosis then more money to talk about it. In my case incorrect information was put in my assessment, and vast majority kept repeating my old medical history as current. I stated everything I had tried, waited for stressors to dwindle, etc. and just kept repeating "you should try..." "needs extensive marital counseling" and things I marked yes to were marked no in the assessment. I am divorced, had been on medication, counseling etc and free of that for 4yrs, but they kept repeating about my marriage and anxiety treatment. They REFUSED to issue a refund (that is their policy- now I know why), and would not even provide an addendum to my assessment, which when I first read it almost thought it was the wrong patient it was so off! I am in medical profession & if I did this, there would be mandatory addendum and refund of at least a portion of what was paid. I got nowhere with this, wasted hours of completing everything & trying to get addendum and then refund. I got neither!

Very poor service. They hang up on you when asking questions and treat you like an afterthought. They are just too busy collecting fees to do anything that might help their patients. Big business meets psychiatry.

The service is convenient until you actually need to fill your prescription. You have to manually remind them to send your prescription every month which is already less than ideal when their client base all have time management issues, but consistently it takes two business days or even nearly week for that call to result in actually having the prescription sent to the pharmacy. God forbid you're like me and have more than one medication that runs out on different days because then you're having to call separately for each one if they don't run out on the same day. Once every other month or so I end up literally being out of my meds for days, some of which have intense withdrawal that causes headaches and nausea on top of a return of my symptoms. I'm done. I'm switching to a different doctor.

The service is good and the NP I have is nice. The only problem is customer service. I've had multiple issues getting my prescriptions refilled after a 99$ visit. I send an email, as they say it's the fastest way to get in touch with them, and they answer about 7 days later. I called in between then and got a response immediately even though it took another 24hrs for them to put my prescription in. Now this is my 3rd visit with the NP and the 3rd time my prescription has been messed up. I was supposed to get it today but we shall see how long they take to answer this time and how long I have to wait for the prescription. EDIT: Either Trustpilot or ADHDonline is actively trying to take this review down. I wasn't even that harsh, yall need to take your lumps and just do better.

I would give NEGATIVE stars if that was an option. This whole site is a freaking joke. You pay $150 just to be assured you do in fact have ADHD, but then they want another couple hundred before they will do anything else!!! PLEASE, take my advice and DO NOT waste your money on them! Absolutely, no help at all besides reassuring i do have ADHD, which i already knew.