Rhett C.
Won't respond or even refund but keep…
Won't respond or even refund but keep taking money. Had to cancel my whole checking account because of ADHD online . Do not use, I'm saving you time and money .

Founded in 2018 as ADHD Online and recognized in Michigan Celebrates Small Business's 2022 "50 Companies to Watch" cohort, Mentavi Health provides evidence-based online mental health care for adults (18+) in most U.S. states, guided by rigorous clinical and regulatory standards.Its Diagnostic Evaluation (for ages 6+) is clinically validated for diagnosing ADHD in adults against an in-person clinical interview, with results published in The Journal of Clinical Psychiatry (2025).The Diagnostic Evaluation is also used by licensed clinicians to support the assessment of other mental health conditions, including anxiety and depression.Mentavi delivers affordable, evidence-based care, offering diagnostic evaluations and access to additional care options through licensed clinicians. Guided by clinical rigor, accessibility, and trust, Mentavi helps adults connect to the mental health care they need. Availability varies by state.
ADHD Online (adhdonline.com) has 159 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Mental Health · Rochester Hills, Michigan
New
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Showing 95 reviews with 1 star · Clear filters
Rhett C.
Won't respond or even refund but keep taking money. Had to cancel my whole checking account because of ADHD online . Do not use, I'm saving you time and money .
mike R.
Absolute garbage. Process of receiving a diagnosis is easy, but the customer support is absolutely worthless. I usually have to wait up to three weeks to receive a refill just because the customer support is completely incapable of doing their one and only job.
DEBORAH S.
Took my money for an appt and kept rescheduling. So while I was to hoping to see someone weeks ago, it appears I cannot have an appt for another FEW MONTHS. Lack of communication. AND YOU HAVE MY MONEY FOR AN APPT I NEVER GOT.
emily Z.
I wish I would’ve read the reviews prior and understood better what they are testing. It’s only for adhd and not add. I have previously and my whole life always tested as having add. They send you your results and that’s it, a yes or no with a print out of all of your answers. There is no follow up or anyone you can talk to or ask questions included unless you want to pay another $200. Total waste of money, and anyone who has ADD prob won’t read their fine print. Total bull, and please be advised if you are considering using this test as it is a scam.
Cherri M.
I’ve been waiting over a week for my prescription. I’m out of state for my dads funeral, which they have know over a week and offered to fill it out of state, but no response from their help desk. I also emailed two other people, my doctor has tried to help as well. No response, it’s ridiculous how they treat patients. Don’t use this company unless you want to wait weeks for prescriptions.
Al
adhdonline.com is an absolute scam. They will have you take a "test" where you simply answer some questions (mostly multiple choice) and do 1 quick game. after which they charge you $150 and make you believe you will be evaluated by a DOCTOR. instead, a "doctor" reviews your "test"...and determines whether you "have adhd" or not. you will never talk to a doctor, you will never be seen by anyone...... you will simply fill out a bs "test", and then they decide from that. how they can decide whether you have adhd based upon a multiple choice test is beyond my comprehension. i'm 39 years old and have been dealing with these issues for so long i've developed coping mechanism's, so how they could lump everyone into the same test/results....it's a joke. simply stated they are a scam and if you dispute the charge, they will claim that the fee you paid was for nothing more than a "test" and not an actual consultation and you will lose the dispute aswell.
Elias R.
Wasn't able to prescribe despite website saying so and refused to give a refund.
Disappointed
Zero customer support. Unless you call repeated automated responses stating they have received your request support. There's no way to contact your prescriber if there's a medication issue. Prepare to go without help for days or weeks. You can also wait on hold for hours if that's your thing, but even then your issue will go unresolved.