adeptpowersports.comReviews of adeptpowersports.com

These guys were unable to process and ship my order within their advertised period. After contacting customer services I found them to be the rude, unprofessional people that the other reviews on here also reported. Don't use these guys; they can't fulfill their orders and act like d*cks when you contact them about it.

BUYER BEWARE, This company is JOKE, I made a order then they cancelled it, Saying it was a shipping issue but if i still wanted the order , i had to reorder, so when i went to reorder they raised the prices on both item i was ordering, What a TERRIBLE COMPANY !! By the way the Honda dealership was way cheaper that what this scam company was charging BUYER BEWARE !!!

Ordered a part that was in stock and two months later it showed up. No emails about delay or conformation about the purchase. Now I am putting up smart ass and snarky customer service trying to get an RA. Do not buy or deal with this outfit, you will not be happy

Worst customer service ever kusy insults and belittled you never got my parts and now wants to charhe 20% restocking fee for something they never shipped!!!!:Hello please read our email again, at no point did we say it would be "sent by 7/31". We said ETA (from Yamaha) is 7/31. E = estimated, T = time, A = arrival.  An estimate - nothing more, nothing less. We simply provided the information we have from the manufacturer (Yamaha) who estimated the availability to be 7/31. Now the ETA is 9/25/2022 (from Yamaha). We are not sure why you are asking us the question of whether you should cancel - if it was up to us, we would prefer if all our customers who have backorders cancel them, because as you can see it's just a lot more work than just selling parts that are available. But because we understand OEM parts are something that you can't just get an alternative for, we allow customers to backorder and wait (as a courtesy). It does nothing good for us. So it's up to you. Dont need your advice on how we answer emails. Everyone is a customer service director, the best mechanic when they argue about the part they bought, a web designer when they have an issue on the website, etc. We heard it all. We really don't need any help.   Just let us know what you would like to do with your order. A childish tantrum (i.e. "you are mean to me so I am going to take all my toys and go"), we'll just let you know the following. Note: there is a 20% restocking / cancellation fee on all special order OEM parts (does not apply to OEM parts) You can see our policy here Reply to this email confirming you understand our policy and want to cancel. Guess what... apparently we've figured out a way to deal with customers who have childish tantrums and waste our time. The restocking fee won't cover the wasted time on this order, but it's a start. This wasn't done by using an "excel sheet", just from years of experience." SMFH

They charge your credit card right away regardless of stock availability. They send you parts of questionable quality. You request a return but instead receive a threatening insulting abusive email from "customer service". When you reply to it, they block your email and notify you. They may accept your return at their discretion and charge a 20% restocking fee and sell those same parts to the next unsuspecting online shopper. It's brilliant! Try it.

20% cancellation fee! who would buy from this guy if it was clearly stated?

Customer Service Apr 21, 2022, 10:54 PM to me Why would you accuse us of providing the "wrong tracking number". The tracking number we sent you is correct. And why "so long"? This wasn't long at all! You are lucky you got a backorder so fast from Yamaha. Our website clearly said Yamaha - PLANE BEARING, CONNECTING ROD, Part # 6JD-11656-00-00 was on backorder when you placed the order. So why would you be frustrated now? Because you didn't look at what you are purchasing? Maybe you are just frustrated with yourself. What's really frustrating is random customers talking out of their ass making nutty accusations.

This site is the absolute worst I have ever dealt with, and this is coming from someone who spent half his life in a third world country. Their website shows items in stock when they are not. If one of your items is not in stock, they will back order it, and if you attempt to cancel due to waiting a week with nothing being shipped out, they will charge you a 20% restocking fee. If you complain, their customer service will literally insult you. Examples: "we never offered overnight shipping when you ordered (did you think it was an "oversight" for us not to offer that? I mean use just a tiny bit of logic". "If you send another dumb email like that you will be blocked from emailing us.". If you need Parts fast, I suggest you look elsewhere.