adeptpowersports.comReviews of adeptpowersports.com

Pathetic company and excuse for customer service. Read all the other reviews never use this company. Run by a child or someone with kindergartner mentality. They steal money as “restocking fees”. They cancel orders without permission. They swear at you in emails and on the phone. Terrible company. I hope they get run into the ground and go outta business.

Worse customer service I’ve ever experienced in my life. I normall ever leave reviews but in this case I just I could not believe a company can have such bad service towards customers trying to buy from them! Unbelievable the way they treated me. UPDATE! About a week after this review was posted, the guy from Adept Power Sports contacted my credit card company and reported it as a suspicious transaction causing my credit card to be blocked. SIMPLY, THE WORSE COMPANY IVE EVER SEEN

I ordered some clutches that they said was in shock and will ship for 1-2 business days price was good so i ordered them. I called the same day to ask questions about them because they didn't have a description about the parts. I should have known then that something wasn't right with these people but she told me and i ask her how long before it shipped. She responded with 1-2 days by day 3 i called back they would answer the phone then call me back and when i answered the phone she hung up. I called back and then she answer the phone like i did something wrong for calling she was rude nasty talking to me like i didn't spend money with them. I have never expected a company to talk to me like this then she hung the phone up in my face. I called back and ask for my money back then she told me wait on it. Hello if your not sending my parts why hold my money and then want take some of it because you treated me like trash. I will never recommend no one to deal with this company they are thefts.

I asked if they had overnight shipping by email... Their response...There is no need to "know the procedures". If we wanted to offer overnight shipping, it would be an option during checkout - and clearly as you know it wasn't. Did you think there was a "secret" option you can get by asking in an email? Because what? we are too stupid to put that option on the website (if we wanted to offer it)? No, we did not "make an ass" - we got rid of an idiot customer, and clearly we were 100% right just by looking at your idiotic reply. Believe it or not, we can smell idio ts a mile away, due to experience, and we stay away from customers like you like the plague. Obviously there was no overnight option, obviously our website clearly showed the availability and yet, you thought you were so clever you were going to email us and get the parts next day. Clearly not a customer we want. We aren't desperate for customers, we can assure you. Your email address is blocked as Spam, so don't bother replying, no one will see it. Enough wasting everyone's time.

I ordered a bunch of parts for my jetski Then got notified that several items were on back order so then I told them just to cancel the whole order and they told me I was stuck with paying a restocking fee. This company got me for 80 some dollars do not do business with these people they will take your money and you will be screwed

Worst company ever and never has what I need and always ships out wrong items have to wait days to receive correct parts

They sell stuff they don't have and then get rude if you ask about where your order went. Horrible, rude, disgusting customer service and rotten attitudes. AVOID.

Ordered a gasket and oil filter that appeared "in stock" which still hadn't shipped after 5 days. Found what I needed elsewhere which would be here far sooner and tried to cancel my order only to be met with hostility and getting berated whilst being told I'd have to pay a 20% restocking fee for something that hasn't even shipped. Any established business should have at least a miniscule amount of respect for their customers but there was none to be had here. Stay far away from this company.