Bernadette
One of my frames arrived broken
One of my frames arrived broken. I have submitted two online forms through the Adeco website and written one email, but have received zero response. I want my money back.
Adecotrading.com is the official wholesale website for any Adeco products. It was established in 2011 for the purpose of cutting off the middlemen and ship products including home Décor and home improvements directly to the customers from the manufactures/warehouse. The website contains 1,300+ varies quality products ranging from bedroom mirrors to outdoor hammocks.
Adeco (adecotrading.com) has 109 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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109 approved reviews, newest moderated first
Bernadette
One of my frames arrived broken. I have submitted two online forms through the Adeco website and written one email, but have received zero response. I want my money back.
Jason
1 Star for customer service. Customer service was horrible--non existent.. I called several days, emailed and went through the online process for assistance with a problem with my order and I received ZERO help--no answers or replies. When I called their phone numbers listed, All of the numbers didn't exist, and I never spoke to any live person. the online purchase process was fine--no issues, but not stellar as well.
Victoria
One of the two items Showed up damaged and there were many attempts to get in touch with Adeco to no avail. I wanted a replacement and mmo one ever responded. .
Vira
Easy to assembly, sturdy chairs with modern flair
Danielle
This was the only website where I could find the exact frame that I was looking for! The shipping was fast and free! Love my product!
Christine T.
I have been trying to contact these people to cancel my order. I have called 4 times , once someone said the person that does this is on lunch, she took my info , said they would call me, they have not. The other times I have called got a recording, I left message to cancel my order, still nothing!
Ron H.
Ordered a 2 sided clock on Tuesday afternoon. Got free shipping. Order Arrived the following Monday. Excellent delivery from Calif. to SW Mo.!!!! Clock arrived in perfect condition! Also price was min. $20.00 cheaper than anyone on line!!!!
Maria
I made an order on 7/30/17 (order# 106939). I tried to check the status of it online but that was unsuccessful, so I called and emailed the company and have not been able to reach them. If I do not hear from them in 2 weeks, I will update my review. For now, I don't have a confirmation from this company (my credit card was charged though), I don't have a clue about shipping and this company seems unreachable to communicate with. So not a smooth experience thus far.