DP
Damaged beyond reasonable use
Two new kitchen prep tables. Both delivered with all corners bashed in. Left at gate by couriers as we clearly wouldn’t have accepted them. Really dropped us in it.
Adecotrading.com is the official wholesale website for any Adeco products. It was established in 2011 for the purpose of cutting off the middlemen and ship products including home Décor and home improvements directly to the customers from the manufactures/warehouse. The website contains 1,300+ varies quality products ranging from bedroom mirrors to outdoor hammocks.
Adeco (adecotrading.com) has 109 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 26 reviews with 1 star · Clear filters
DP
Two new kitchen prep tables. Both delivered with all corners bashed in. Left at gate by couriers as we clearly wouldn’t have accepted them. Really dropped us in it.
Deb G.
If I could rate them a 0 I would. We have received and returned the same WRONG product 3 times now after much time on the phone and effort on our part to be understanding. I am extremely disappointed not to get the beautiful frame we had ordered 3 times! What was sent was totally different and can not be used in our home.
Carine M.
I have a squarish footstool with a round orange pad at the top. It looks great and functions well, but there is a terrible chemical toxic smell coming from it. I wiped it down but it’s really strong. I think it’s white melamine but can’t be sure. I have no idea what to do with it now but this cannot be good... I’ve been unsuccessful in getting in touch with anyone at this company.
Joan
A deco cancelled my order before it was even shipped and did not respond when I inquired why.
Response from AdecoMar 8, 2018
Hi Joan, Your item was out of stock and we have issued your refund in full when it was cancelled. We apologize for the inconvenience.
Alexander
My order was shipped via UPS, which left the package outside my building despite the fact that this is a high-crime area. The package was promptly stolen. When I got in touch with Adeco customer service, they did not offer the courtesy of a response.
Response from AdecoMar 8, 2018
Hi Alex, We have issued you a refund in full.
Susan
My picture frame was broke I tried calling can't get no one to answer send an email and have not heard anything back and it's been almost two months very very very very unhappy with this company they suck
Response from AdecoMar 8, 2018
Hi Susan, Please send us an email at [email protected] to get started with the replacement/refund process. Thank-you and sorry for the inconvenience.
SCOTT
No conformation no responses to inquires no idea when shipped ..arrived broken 3 weeks after ordered...never would use again
Response from AdecoMar 8, 2018
Hi Scott, Apologies for the inconvenience - we have issued you a full refund.
M.E.
We bought bookends for our daughters nursery. They came defective - the best way to describe it is that they sent me the equivalent of two left shoes. Thereafter there was no mechanism to accomplish a simple return and refund. I'll stick to Amazon going forward, and recommend that you do the same for a more user friendly experience.