Adecotrading.com is the official wholesale website for any Adeco products. It was established in 2011 for the purpose of cutting off the middlemen and ship products including home Décor and home improvements directly to the customers from the manufactures/warehouse. The website contains 1,300+ varies quality products ranging from bedroom mirrors to outdoor hammocks.
Adeco (adecotrading.com) has 109 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 11 reviews with 2 stars · Clear filters
Stacy M.
I am feeling a little concerned about my order and not sure if I have been scammed. I ordered two frames and printed an invoice but I never received an email like most companies do, my credit card was charged, and they don't let you see the order on the website. Has anyone else experienced this? Have I been scammed? Do I need to call the BBB?
Amber B.
I paid $60 dollars for expedited 2 day shipping (on top of what I paid for the frame). Not only did my frame not come in two days, it didn't arrive for nearly 4 weeks. It came as ordered and in good condition, but I honestly thought i was scammed. I read many other poor reviews about late, missing, and incorrect orders. There also was no way to track my order, or contact the seller. I would not recommend purshasing through this company
Response from AdecoMar 8, 2018
Hi Amber, We have issued you $61.57 for the expedited shipping you paid for - sorry for the inconvenience.
And R.
Clock was a great price for the size, but came in with a large dent at the bottom. The packaging was not damaged at all and judging from the policy of addressing damaged items with the carrier, I suspect it was damaged prior to shipping opposed to during shipping...
Response from AdecoMar 8, 2018
Hi And, Your order has been refunded in full - we apologize for the inconvenience.
Customer
Very good price and delivery was fine. I ordered two storage ottomans, and the larger one was not the design/color I ordered although it came with the correct top. So now I know why the price was so good. I kept the mismatched ottoman because I can still store things in it and it wasn't worth the hassle of returning, but I won't shop here again.
Linda
I ordered 4 chairs and 2 were in bad condition. They were replaced quickly but one of the new chairs had a broken leg. I had to contact them again to replace the chair with the broken leg and they had closed my account and i wasn't able to get a hold of them. I had to file a dispute with the company in order to contact them. Once that happened they were very quick to resolve the issue and I got my 4 chairs.
frustrated
One of my two frames arrived with broken glass. After many emails and phone calls, I finally got in touch with adeco via facebook. They sent a replacement for the broken item, which was also broken. I will not order from them again.
Dylan
Got my item after quite some time, was unable to view shipping information as a guest. When it arrived it was covered in scratches and had a chip out of it. Still usable but poor condition.
Maria
I made an order on 7/30/17 (order# 106939). I tried to check the status of it online but that was unsuccessful, so I called and emailed the company and have not been able to reach them. If I do not hear from them in 2 weeks, I will update my review. For now, I don't have a confirmation from this company (my credit card was charged though), I don't have a clue about shipping and this company seems unreachable to communicate with. So not a smooth experience thus far.