addmotorReviews of addmotor.com

Product: ADDMOTOR SPYTAN TRIKE 2ND GENERATION. OLIVE GREEN 750W. PRICE:$2000 I can't decide between the two or a 3-star review but I'll just be generous and go with the three. I THINK THE FRAME ON IT IS DECENT, BUT THERE'S NO SUSPENSION, SO IT'S A REALLY ROUGH RIDE. MY SEAT BROKE ON ME, MY FENDERS ON THE FRONT WHEELS BROKE, THE LIGHTS FELL OFF TOO. THERE SEEMS TO BE SOME KIND OF WEIRD ADJUSTMENTS THAT WERE MADE TO MY BIKE. I DIDN'T GET IT FROM THE ADDMOTOR SITE BUT IT'S SUPPOSEDLY WAS BRAND NEW FROM A LOCAL BIKE SHOP. I PAID EXACTLY WHAT THEY WOULD PAY FOR IT ONLINE (WHICH WAS MY MISTAKE I SHOULD HAVE JUST PURCHASED IT ONLINE BECAUSE THEN AT LEAST I WOULD HAVE HAD SOME KIND OF PROTECTION OR SOME SORT OF WARRANTY.) BUT THE THING WAS SUPPOSED TO BE BRAND NEW. LOTS OF THINGS HAVE TO BE ADJUSTED ON IT. FOR EXAMPLE THE TIRES THAT IT CAME WITH WERE JUST TERRIBLE TERRIBLE TIRES THEY DIDN'T EVEN MATCH THE RIM SIZE THEY PUT 3.0 ON 4.0 RIMS AND IT WAS JUST TERRIBLE THEY HAD LIKE NO TREAD ON THEM AT ALL SO RIGHT AWAY OFF THE BAT YOU HAVE TO BUY A NEW TIRES AND TUBES FOR A IT WAS $21. AND THEN YOU GOT TO PUT TUBE PROTECTORS AND GREEN SLIME IN THERE TOO. THE HANDLEBARS THAT IT CAME WITH WERE LIKE JUST MADE IT FEEL GROSS SO I PUT SOME STRAIGHT BARS ON THERE AND WORKS MUCH BETTER I THINK THAT'S THE WAY IT SHOULD HAVE BEEN. THE THING ALSO HAD AN AUTO TURN BASICALLY RIGHT OFF THE BAT. I DIDN'T GET A CHANCE MUCH TO TEST IT BEFORE I BOUGHT IT SO I WASN'T ABLE TO REALLY TELL BUT I'VE NEVER BEEN ABLE TO RIDE THIS THING NO-HANDED AND THEN AFTER I TOOK A LOOK AT THE INSTRUCTION MANUAL THAT DIDN'T MATCH WHAT IT WAS SUPPOSED TO BE. LIKE AS IF SOMEBODY HAD MADE SOME ADJUSTMENTS. ALSO MY CAP FOR THE FORKS ON THE INSIDE WERE IT ATTACHES TO THE FLOWER WAS ALSO LIKE OFFSET AND THERE'S A BUNCH OF METAL SHAVINGS IN THERE TOO IT'S LOOSE RIGHT NOW. I DIDN'T LIKE HOW IT CAME WITH TWO BASKETS BECAUSE WITH THE BASKET ON TOP OF IT LIKE THAT YOU COULDN'T EVEN TAKE ADVANTAGE OF THE BOTTOM BASKET FULLY SO I JUST ENDED UP TAKING OFF THAT TOP BASKET BECAUSE I COULD ALSO GET IT THROUGH THE DOOR MUCH EASIER. BECAUSE YOU CAN'T JUST PUSH THIS THING THROUGH ANY DOOR YOU HAVE TO GRAB IT BY THE RACK AND THEN TWIST IT TO THE SIDE. BUT ONE THING THAT I DIDN'T REALLY THINK ABOUT MUCH BUT OVER TIME AS I WROTE IT A LOT STARTED TO REALIZE THAT THIS THING REALLY SHOULD HAVE HAD SUSPENSION ON IT I KNOW THERE'S A NEWER VERSION WITH SUSPENSION ON IT FOR LIKE 700 MORE DOLLARS BUT THE FACT THAT THIS THING WAS EVEN RELEASED EVER IN THE FIRST PLACE WITHOUT SUSPENSION IS AMAZING BECAUSE YOU JUST HIT THE TINIEST LITTLE CRACK AND IT'S JUST LIKE IT CAN THROW YOU OFF SO IF YOU'RE LIKE GOING DOWNHILL OR SOMETHING AND YOU HIT LIKE A BUMP IT CAN LITERALLY ALMOST JUST KICK YOU OFF AND IF IT HAD SUSPENSION TO ABSORB IT YOU WOULDN'T HAVE TO WORRY ABOUT DYING. IT'S PROBABLY ONE REASON WHY I HAD LIKE OVER 50 FLATS MOST LIKELY THAT AND JUST WERE POOR TIRES. THE BIKES NOT ALL BAD THERE ARE A COUPLE OF OKAY THINGS ABOUT IT I DON'T KNOW IF THE ADVANTAGES OUTWEIGH THE DISADVANTAGES I'M STILL DEBATING ON THAT EVEN AFTER LIKE 6 MONTHS OF HAVING IT. THERE WAS MANY MANY TIMES WHERE I GOT AND RIDE THIS THING AND I GET FLAT TIRES AND IT REALLY SUCKS WHEN THAT HAPPENS I MEAN IT SUCKS WITH ANY BIKE BUT IT'S JUST REALLY TERRIBLE WITH THIS ONE FEELS LIKE IT'S JUST A NIGHTMARE. I ALWAYS CARRY TOOLS IN A TUBE WITH ME BUT ON A FEW OCCASIONS WHERE I HAD GOTTEN CAUGHT SO UNLUCKY I DEFINITELY PAY THE PRICE.

Unstable especially on unlevel terrain. Some poorly made parts. Configuration poorly thought out. Requires new handlebars to be able to steer. Frame is solid and well made. Pretty looking bike, too. But far harder to ride than a 2 wheeler, strangely.

I have found many losses in this world. The problem is sometimes within ourselves and how we see things. I have had some problems with Addmotor, and it hasn’t been fun. But this is something that I need to learn from and make the best out of. There is only one person that I have been dealing with, email after email. I would rather hear a voice get a phone call. This is not happening with Addmotor and still till this day no one has called. Addmotor deals with FedEx, that is not a very good shipping company, I have had nothing but problems with FedEx. One time FedEx shipped my package to another state. I would never ship FedEx, if it was one time they made a mistake with the shipping, then ok, we can deal with that, but over and over. I told Addmotor that I didn’t want to deal with FedEx but if this is their shipping company then I have to go with it. To tell you the truth, I believe Addmotor is trying to do the best they can, but they have other things they are dealing with. I told them that I am not against them but I want to work with them. I found this problem with the torque lock washers, they will brake causing the front axle to turn and spin the motor. You can not find these torque washers anywhere, I believe they are very cheap made and no one wants to use them. I have this 750 Bafang motor and it’s got some power. I can’t understand why the axle would turn. I took the front tire off with the motor, I had someone who knows ebikes, and he just couldn’t understand because everything seemed fine. Is this an on going problem with Addmotor, I don’t know. It would be nice to talk with a technician and resolve this issue. I would rather fix the problem and move on. I will not use the torque lock washers that comes with the trike M340. I went on Amazon and found another kind. I have sent the rim with the motor, the display and controller by FedEx back to Addmotor. I just now have to see what Addmotor will do. It would be nice if I could talk with them and decide if this is a recall. I went and looked if I could buy parts for this trike, it’s my only transportation, I wanted it up and running. I talked to so many people, it’s a 24” tire, all they have is 20” and 26” and some don’t even have fat tire. For me to get a controller I have to change everything. So I got in touch with this guy who sells ebike parts, he talked with me on the phone for about an hour. I ended up buying a display and controller from him. When it came I hooked it up just to see if the motor would turn. The motor did turn but there was something wrong. A reading came up motor position error. But after closely looking at this controller I seen that I have to change everything and I will lose the lights because there is no connection for that. I then sent an email to Addmotor, they did get back with me, asking if I would send the motor, display and controller back to them. They told me that it will be a few days before they can look at it. They did say that they are going to do everything they can to help me. I told them that actions speak much louder than words, I am with you not against you. I have depended on this trike for my transportation and now after only two weeks of having it, all I can do is just look at it. FedEx still has the package saying it will be there by the 27th, Monday of June. I believe Addmotor before I believe FedEx. I am just looking forward to the outcome of all this, I just hope the end is better than what the beginning has been

I am having the worst time with this company. I have a three month old bike with a broken axle. Don’t ask me how that happened I haven’t hit anyone and no one has hit me. I am waiting going on 12 days for this axle after reporting it on June 1. They told me they were sending the axle and give me a FedEx number but didn’t send the package and then blamed FedEx for not scanning it or something like that. Is there anywhere else I can get parts for this bike.? This seems like a pretty beefy bike and it is a pleasure to ride but dealing with this company is giving me so much buyers of remorse I wish I had bought something else especially at the $3000.00 price. I would have done better buying a Walmart brand.