Evelyn N.
Response time to questions were…
Response time to questions were unacceptable.

Welcome to Acuslat™, your trusted destination for premium interior design solutions. As a leading US-based manufacturer, distributor, and online store specializing in acoustic wood slat wall panels, we are committed to transforming spaces with sustainable elegance.At Acuslat™, we understand the power of exceptional design and its impact on the overall ambiance and functionality of a space. Our acoustic wood slat wall panels are crafted with precision and care, using only the finest sustainably sourced wood materials. We take pride in offering products that not only enhance the aesthetic appeal of any interior but also provide superior acoustic performance.With a wide range of designs, colors, and finishes, our collection of acoustic wood slat wall panels caters to diverse tastes and styles. Whether you're looking to create a modern, rustic, or contemporary atmosphere, our panels effortlessly complement any interior decor scheme. Each panel is meticulously engineered to maximize sound absorption and diffusion, ensuring optimal acoustic comfort in any setting.As a customer-centric company, we prioritize your satisfaction above all else. We strive to provide a seamless shopping experience through our user-friendly online store, where you can explore our extensive product catalog and conveniently place orders. Our dedicated team of experts is always available to assist you in selecting the perfect acoustic wood slat wall panels for your project, offering personalized guidance and recommendations.At Acuslat™, sustainability is at the core of our values. We are deeply committed to preserving the environment and minimizing our ecological footprint. By utilizing responsibly sourced wood materials and employing eco-friendly manufacturing practices, we strive to create products that are both beautiful and environmentally conscious.When you choose Acuslat™, you're not only investing in exceptional acoustic wood slat wall panels but also supporting a company that prioritizes qu
Acuslat (acuslat.com) has 15 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Decoration & Interior · Lewes, Delaware
Excellent

Decoration & Interior · Lewes, Delaware
Excellent

Decoration & Interior · Newark, Delaware
Excellent

Decoration & Interior · Dover, Delaware
Excellent
Showing 3 reviews with 1 star · Clear filters
Evelyn N.
Response time to questions were unacceptable.
Danny P.
I got a job to install a wall of this type product. The customer wanted black. I bought the black from Acuslat. Its not black, it's gray at best. I called them, talked to some lady that tried to convince me that this is black. Customer didn't not agree, wanted black. I called them again, talked to some manager, who told me to stain them, or sell them on Facebook, since shipping them back was gonna cost me a lot. He said that he was gonna send me some sort of reimbursement for whatever difference of price I was gonna get hit with. I must've called back 50 times, left messages, sent them many emails. Customer fired me, Acuslat is not answering their phone calls, I am $2500 short, sitting on a joke of a product sold be a joke of a business.
Monu
Absolutely zero customer service. I intended to purchase multiple slat panels for my home theater, but they were out of stock. I attempted to contact them to inquire about restocking information. Unfortunately, they did not respond to emails or inquiries. I sent messages through their online form and emails to their designated address, but received no replies. Even calling their customer support phone number proved futile as no one answered the calls. The lack of response significantly delayed my construction plans. I highly recommend exploring alternatives and avoiding them altogether. Additionally, numerous individuals have reported issues with the quality of packing and slats, often arriving broken. On a positive note, I opted for TheWoodVeneerHub, where every slat arrived intact, and their customer service was exceptional.