Edwin
The agents never worked
The agents never worked, even after uninstallation and re-installation. I'm sure this is an uncommon case, although I would've really liked to work with your product.

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. Additionally, with data sourced from more than 9,000 customers and over 450,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work. Based in Austin, Texas, ActivTrak is backed by Sapphire Ventures and Elsewhere Partners, and is led by a seasoned team of software industry veterans.
ActivTrak (activtrak.com) has 152 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Edwin
The agents never worked, even after uninstallation and re-installation. I'm sure this is an uncommon case, although I would've really liked to work with your product.
AA
Agents stops monitoring for not reason. just there are no more screenshoots reports.
Dr
It lacks too much interactivity.