Kris
Customer Service is outstanding
Customer Service is outstanding - they worked with me to resolve an issue and promptly sent me the correct replacement item that I needed, and now I'm back on the road again!

Actbest's design team in California, USA, focuses on developing high-quality and high-performance electric bicycles, combining innovative technology with excellent industrial design, and is committed to providing top-notch after-sales service.
Actbestbike (actbestbike.com) has 635 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kris
Customer Service is outstanding - they worked with me to resolve an issue and promptly sent me the correct replacement item that I needed, and now I'm back on the road again!
Natalia L.
Great costumer service! My son loves his new bike.
sandra C.
I receive my bike on time. I haven't admit that the bike was harder to assemble than a previous one set up with my sister...the instructions on YouTube were available but a bit fast...I ended up taking the bike to a bike shop because I did not have tool and I wanted to be save especially with by little dog in a basket. I share the bill with ActBest and they reimbursed it, plus a bonus gift ( a phone mount) for my troubles That was much appreciated!
Mario L.
Best team ever
Jose V.
Had a problem with bike with some scratches. Customer service Lina was very prompt and made things right. Great experience for me.
Joey S.
Great bikes and customer service
Matthew J.
Bike works well, sturdy. drives well. good price for the bike. I would like more comprehensive instructions better photos/ install videos, for add-ons and putting things together. shipped on time no damage other than that works great.
Alicia V.
Very prompt response and fixed my issue ASAP