AcornstairliftReviews of acornstairlift.com

My lift was due for its annual maintenance about mid November. I called early in October for an appointment because the previous year it took at least a month for the technician to schedule. Having heard nothing, I called again before the end of November, again at least once in December, in January, and again the first week of February. Same response: A technician will call me when available. The person on the phone indicated they would expedite a response. I have heard nothing. I am dependent on the lift (because I share the house with family and my apartment is in the daylight basement) for medical appointments and anything social. I cannot safely use a walker to walk uphill around the house. And I have no idea when missing annual maintenance could cause a safety issue.

Acorn Stairlift's employee Gordan Early was prompt, worked quickly, polite, explained everything to us. He even let us try it out while he was here. He made sure we knew how to work it. He protected our floors, and cleaned up after himself. Good Man! Thank you Gordan Early

Zuhare, is very knowledgeable in his field. He educated me in preventive care and maintenance for the unit. He was thorough and focused on his work. Zuhare was able to effectively problem solve and make repairs efficiently. Competent technician. Thank you.

The salesman was great in explaining the Company, Product, that they manufacture their own products, no middle man, and the different options well. The Installer/Technician was also very pleasant & professional, worked hard and able to install perfectly, with no space to spare with my narrow stairway. Both answered all of my questions, I ordered it during Thanksgiving holiday, and still got my questions answered, customer service was great, and technician made sure I learned and understood how to use the stairlift, different options, how to keep it clean, etc. Answered even future questions about repair services, how to maintain the machines, etc. Excellent, attentive, detailed, and excellent instructions and materials to read, along with DVD.

Zuhare, who goes by. Z, was excellent. He provided amazing customer service was very respectful of our dogs in my husband, who is very ill. And helped out another person at my home who was doing some work and lifting something that was a little bit heavy. He went above and beyond.

zubare did an awesome job for me

Z was terrific. Very professional and thorough.

Mr. Zuhare Daher, did a great job in resolving the issue with our stairlift (depleated batteries). He completed the repair in a professional and quick manner. Zuhare, also ran a preventive maintenance check on the overall system, and explained in easy to understand terms for the customer what service he actually performed during his visit. As well as what common problems may pop up during usage, and how we may be able to prevent them from becoming serious. Mr.Daher, was a pleasure to work with, I look forward to him servicing our equipment next time the need arises. Thank you, T Weber