Jessica
Friendly and accommodating
Mike was happy to help me edit my order and put two separate purchases in one package. Great customer service and my SO loves the ankle braces!
Achilles Medical is a small family owned business in Minnesota who specialize in selling braces online. We offer same day shipping on all of our products and we also ship all orders for free.
Achilles Medical (achillesmed.com) has 630 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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630 approved reviews, newest moderated first
Jessica
Mike was happy to help me edit my order and put two separate purchases in one package. Great customer service and my SO loves the ankle braces!
Mrs. A.
Very satisfied with product and its availability. Delivery was quicker then expected, which made my desicion in ordering thru Achilles Medical even that much better. Sizing was accurate. I would recommend and defenitely order thru them again. They have earned a returning satisfied customer.
Franklin P.
The ankle support stabilizer by ASO is a top rated product. I did the research on the product on the internet to verify the previous statement. I've also worn it several times and feel comfortable, safe, and warm when wearing it.
William M.
While refereeing a basketball game, rolled my ankle. I was able to finish the game, however, needed something to support my ankle and would help me the rest of the year. My grandson has an ASO Ankle brace and is very happy with it. Therefore, I got online and placed an order. Received it within 4 days and played 18 holes of golf with it on today and didn't have any concerns. Looking forward to using it the rest of the basketball season also.
Jeff G.
We were thrilled with the service. Our son severely sprained his ankle and your products was recommended to us. I ordered on a Sunday afternoon and was shocked to get an email the same day that is was already on shipping dock. We decided to order a spare a few hours later and that one also was combined with first order and shipped the same day. Great service and my son loves the brace
Christine K.
Recommended by my son's coach and trainer for basketball.
tina C.
Please do not send me a request for a review before you delivered the products I have ordered. What do expect me to say? How about, "Where are my braces?"
Response from Achilles MedicalDec 2, 2012
Hey Tina, Our reviews get sent out on the 5th day after the order has been placed so unfortunately we aren't able to send them out after the item is delivered but in most cases this is enough time for it to arrive. This notice should have appeared on the bottom of the email asking for a review: Please notice: This email is sent automatically, therefore it is possible you have received this before your package or service. If this is the case, you are of course welcomed to wait until you have received your package or service before writing your review. If that didn't show up on yours, I apologize for the miscommunication. I went ahead and tracked your order which looks like it was delivered on Friday the 30th. If this didn't show up please contact us at [email protected] and we will look into it further. Again, sorry for the confusion and thank you for the order. Mike
Janene H.
Customer Service was very friendly when I called with questions. The order came quickly, and at the best price I could find ont he web. Thank you!