Customer
Great company, brace didn't fit
Quick delivery, but the brace did not fit. I was pretty disappointed. I'm a ladies size 9, I ordered the medium and the brace offered no support because it was too large.
Achilles Medical is a small family owned business in Minnesota who specialize in selling braces online. We offer same day shipping on all of our products and we also ship all orders for free.
Achilles Medical (achillesmed.com) has 630 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 7 reviews with 3 stars · Clear filters
Customer
Quick delivery, but the brace did not fit. I was pretty disappointed. I'm a ladies size 9, I ordered the medium and the brace offered no support because it was too large.
Lisa S.
Product was fine but I was never sent an email confirming delivery. Also, the gentleman that answered the phone seemed lost and had no information on if my order shipped or not.
Mark S.
I ordered the brace on Monday morning Hoping to have for a lax tourney to Baltimore Over the weekend. Maybe it will show up today, and the old brace held up for the Lax games Sat & Sun.
Monique P.
The ankle brace that I bought is flimsy on bottom, the ankle support seems great. Not sure my son will wear it. I thought it would be more snug, but the bottom just flaps. Delivery was very quick at no charge, so very happy with that.
stephen S.
Hey dude, I heard of this KT tape for injury, strains, comforted, and support. I have tried PT, pain pills with mim relief noted. I saw alot of the pro sports players so I wanted to give it a shot. Well.........i applied it to my shoulder and about 4hrs of wearing it nothing different I went to the gym worked out for about 1hr still the same. I jumped in the shower afterwards and noticed a rash on my shoulder where I applied the KT tape I took it off and notice it on my back also where i applied the KT tape. The rash is kind of itchy with some red in color noted. I got up this morning and notice it still there. Can you help me out in this matter because i have heard GREAT reviews about this tape and really want to give a fair try. Thank you
Response from Achilles MedicalFeb 5, 2013
Hey Stephen, I'll check with the manufacturer and see what they say. Will email you back with a response. Thanks, Mike
William C.
I bought an EVO ASO speed lacer and it came with directions for the standard tie ASO EVO. Ok, may be I am not the sharpest tool in the shed, but it took me more time than I would have liked to figure out how to use it. The delivery was quick, the order communications were good. I am really surprised that there weren't instructions specifically for the Speed Lacer. The right directions would have made this a perfect purchase.
Response from Achilles MedicalJan 13, 2013
Sorry about that William. You are correct about the directions. I'm not sure why the manufacturer doesn't make multiple instruction sheets for the different models but they definitely should.
tina C.
Please do not send me a request for a review before you delivered the products I have ordered. What do expect me to say? How about, "Where are my braces?"
Response from Achilles MedicalDec 2, 2012
Hey Tina, Our reviews get sent out on the 5th day after the order has been placed so unfortunately we aren't able to send them out after the item is delivered but in most cases this is enough time for it to arrive. This notice should have appeared on the bottom of the email asking for a review: Please notice: This email is sent automatically, therefore it is possible you have received this before your package or service. If this is the case, you are of course welcomed to wait until you have received your package or service before writing your review. If that didn't show up on yours, I apologize for the miscommunication. I went ahead and tracked your order which looks like it was delivered on Friday the 30th. If this didn't show up please contact us at [email protected] and we will look into it further. Again, sorry for the confusion and thank you for the order. Mike