Achilles Medical is a small family owned business in Minnesota who specialize in selling braces online. We offer same day shipping on all of our products and we also ship all orders for free.
Achilles Medical (achillesmed.com) has 630 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
achillesmed.com
Website
achillesmed.com
Category
Pharmacy & Medicine
Location
Plymouth, Minnesota
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 2% of reviews.
Latest
Most recent review: September 2016.
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I was turned onto Achilles Medical after watching a youtube video about which ankle brace to purchase for my daughter. I tried looking for the brace on Amazon, but it wasn't clear which was which and took too much searching and ultimately, time. The AM site was easy to navigate, I knew what I was ordering and it came so quickly in the mail. So quickly in fact, she is not out of her aircast yet to be able to wear the ankle brace. Thanks for making this process easy and quick!
RH
Randall H.
Super Service
I ordered an ankle brace from Achilles Medical and their turnaround to ship was unbelievable. By the time I printed my confirmation, the product was being shipped. The delivery was even one day ahead of promise.
Product was precisely as described. Thanks!!
SH
shawn
Fit perfect
Bought for my daughter for volleyball and she loves them.
GR
GrannyOhio
Great product received on time.
This brace was needed for an ankle injury from cheerleading/tumbling. Brace works great and we received it, as requested, day before a competition.
WR
Wade R.
Return Customer
I've used their service before. Quick delivery and a good product so I came back when I needed a replacement.
PS
P S.
ASO Ankle Brace
We ordered the ASO ankle brace and the ASO speed lacer. We needed them in a hurry because of a volleyball tournament. I had them shipped to the hotel we were staying at and it was there when we arrived. Very fast service, great product. Loved both braces and it was comfortable immediately. She had injured an ankle a few weeks earlier and it was all the added support she needed. She has a somewhat narrow and long foot and usually wears a womens 11 regular shoe and and medium size was perfect. I plan to return the one size large I ordered just in case and exchange it for another speed lacer.
JC
Joseph . C.
Terrible experience
I ordered a product that was in stock on Saturday, had it shipped at express overnight for $59 dollars ( product was only $31,) but I needed it for Tuesday , since I was flying out for business on Wed at 7 am . On Monday after checking with UPS it seems the product was shipped ground , with a delivery date of Wed at 10:30 am . I received an e mail from the company on Tuesday evening that they realized the mistake , cancelled the order and resending express overnight for Wed at 8:30 am . At this point they said they wouD give me a partial refund for the shipping . Why should the customer get a PARTIAL REFUND when the company admitted to making the mistake . He is a copy of the e mail
Hi,
Your order was not processed correctly for rush delivery. We cancelled the ground service and shipped again for delivery tomorrow morning. I discovered the problem this morning.
Scheduled Delivery:
Wednesday, 03/04/2015, by 10:30 A.M
I sent you an update earlier today. I'll track your package again in the morning to make sure it arrives by 10:30 am. You are entitled to a partial refund for shipping, which will be applied within 48 hours. Our winter storm fizzled out, so I think your order will arrive.
To top it off , the person actually had an attitude when I called .. Never use this company , there are other companies that have the same product , and would be happy to work with the customer .
PP
ppmiller
Fast serivce, good price
First rate seller. Shipped two orders very quickly, same day. Good prices.