acfwholesale.comReviews of acfwholesale.com

I have been waiting months to get a refund. after countless emails I finally got through on the phone after waiting on hold for literally two hours , the man said I would be refunded in the next three days, it's now been over two weeks.

The website is a total Scam. They debited the money even before the product is delivered last year. But even after a year, they didnt ship the product. All i get is an automated reply that the manufacturer pushed the date. Its a total scam because, the same product is available with every other warehouse. So I am cancelling the order and ordered and got it delivered from the other dealer now.

I cancelled my order 1 day after i placed it because I didnt read the reviews until i received an email telling me that my order is "Awaiting Fullfillment". It says my order is cancelled and that my card should be refunded in 2-7 days and that was 12 days ago. This company is a scam,I tried calling them on thhe number listed and it says im number 31in que and I will be on hold for 199 minutes???? And as im on hold the minutes keep going UP!! After 10 minutes on hold i went from 134 minutes to 209!!!! This is a rip off!! They give you contact info BUT no way to get a live person or a response! Ive emailed them numerous times it says they will respond within 48 hours ..NOTHING...NO REPONSE. Just a meassage from a " reatilbot" that is a noreply!!! Im going to report it to my credit card company!! **UPDATE: I have opened a dispute with my credit card bank and they will do an investigation and get me my money refunded. Also ACF did email me back AFTER this review and said they are waiting for clearance from the furniture fulfillment center to issue my refund!!!

I placed an order on May 23rd. Today is July 28. I called their customer support (who, by the way, don't even care) and was told that my order would be shipped on August 15th and would take 2 weeks to arrive. They won't allow me to cancel my order even though they don't have any inventory of the item. My new TV has been sitting on the floor for 2 months now. The representative does not have any customer service... she just asked me "is there any other question?". Unbelievable people. Bad company, bad customer service, no integrity at all.

I wish I wouldn’t of ordered from them just to save myself 30$ not worth it! It’s been almost 6 months sense I ordered!!! The item I want is from Ashley furniture store and it’s in stock right now!! I’m just going to order from them as I know I will receive my item I pay for!! But this place keeps telling me it’s back ordered!’ Clearly it’s not its a cover and how long are they gonna give me the run around! Like just tell me your ripping me off at this point!! Stop telling me it’s another 2 months back ordered and it’s to late to cancel my order! What a waste of a company!! Management and ceo should be ashamed of them selves!! There’s not customer service what so ever! Don’t do it

Buyer Beware! Ordered a coffe table in Aug. 2021 which arrived broken. I have called countless times trying to get a replacment over the past year. They tell me its ordered. Then its never comes. Next they tell me it wasn't ordered. Now they don't answer the phone. Can't get a replacement or a refund. Total scam!

PLEASE DO NOT DO BUSINESS WITH THIS COMPANY!!!! I normally don't write reviews, even when I may have a horrible experience, but they are straight up thieves. We ordered our furniture Feb 2nd of this year and we still don't have it. They told us initially that it was back ordered and we would receive it in April. Well, it's July and we still don't have it. Now they are saying it will be September and if I want a refund, I have to pay the return shipping for the two items of the whole bedroom set that they've already sent. Which I've priced and it could be anywhere from $800 to $1,000. So, they have our $1,500 and they are holding it hostage until we pay that money to get it back. SHAME ON YOU!!!!!!!!!!!!!!!! I will pray to find peace with this highway robbery, and I know karma will eventually come around. If they try to come on here and deny this or talk around it, I am happy to furnish proof. LIARS!

Ordered a bedroom set a year ago and ended up cancelling since it was clear I wasn’t going to get the bed and dresser. It took a month after I cancelled to receive an email stating they couldn’t credit the CC I used for the purchase and they could send a check or I could request a credit via PayPal? They had shipped the nightstand 11 months ago and I have requested twice for it to be picked up and credited but they will not even respond to my requests ? They had no problem taking my full payment but now will not even respond to my request for a full refund! Do not do business with this company!!!! They are a scam! Order # 91436