acfwholesale.comReviews of acfwholesale.com

Avoid this company at all costs. Customer service is the worst. Hold on the phone for over 2.5 hours. Finally, my turn just to have them hang up. Don't communicate in regards to shipment. You gave to contact them. Numerous delays for months. I don't even want it now. Want a refund and purchase elsewhere. Consumers go elsewhere for furniture. Even if it's more, stay away from this shaddy company

I though I had checked all reviews...should have known better - didn't check enough... placed order on 8-28. Never heard anything even after sending 2 emails thru CS website. Tried to call - on hold for 75 minutes then got hung up on!! Unbelievable...please be aware and NEVER do business with these people. (supposedly based in L.A???)

SCAM! I ordered something in July. Cancelled it due to the long wait times and have yet to receive a refund. I can contacted them many times and am just told they are "looking into it". Eventually had to contact my bank and get a refund through them.

Sofa was ordered in April. I received it late August (to my surprise). No legs came with the sofa. I am on hold. It's been 2hours already, and I have been caller 3 for 20+ minutes. Got down to three minutes and now I have an estimated time of 20 minutes. I promise, no one is answering calls! The automated system is a deterrent so you hang up. How does the time increase? After 2 hours? I'm pretty sure someone looked at the phone like "damn, they are still there?"

Order a bed in April and was told it was on backorder for 12 weeks. They charged my card immediately but after 12 weeks said the bed was basically discontinued and would cancel the order and refund my card. They said it would take 7-14 days Weeks have gone by and no refund. They do not answer the phone, will not answer your email except with an automated message. I've notified the BBB, FTC and Pissed Consumer. ALL reviews say the same thing or worse. If you google image the address it doesn't even look legit...ACF or Alliance Furniture Outlet...SCAM! Update- I finally received a refund the second week in Sept. I did report them to the the above places, left a couple messages, over 15 emails ( no responds to anything from them), the MS attorney general and finally I had a lawyer check this company out. Idk if this is allowed here but I'm sure this lawyer will be glad to take them to court if anyone is interested.

Ordered $3000 of furniture in May. Keep being told it has been delayed by manufacturer. They finally said most of my order would ship this week. Never got a shipping confirmation so I called. After waiting over two hours I was told it would be another 2 weeks. It’s a scam

I’m beat out of $547.87. This place is a complete scam and needs to be closed down for Fraudulent Activities. They are so lucky I am no where near Mississippi! I ordered a sofa chaise couch back in April 2022. The couch was so called back ordered until the week of July 4th and again NOTHING! They keep lying about a refund and now I will open up a dispute with my bank because obviously they’re not trying to refund me back my money. I call almost everyday and their poor professionalism definitely shows! Do yourself a favor and order from a Franchise Furniture store. I’m not sure why they are still in business to scam people out of their money. Never again!

Same story as everyone else on here. We placed an order Sept 2021 and it kept getting pushed off. Finally, in June they said they emailed me to tell me the set was discontinued. They said they couldn’t credit our credit card but could refund by check or PayPal. We thought PayPal would be easiest but after 2 weeks… NOTHING!! I called back (literally calling exactly at 10am) and still needed to wait. I spoke to someone who explained they can mail a check. We waited three weeks and again…..NOTHING!!! I called again last week and they said a check would go out Friday. This place is a disaster. Avoid at all costs!!!