Ace Auto ProtectReviews of aceautoprotect.com

Complete rip off. These guys are not honest. They want your money up front and then deny any claim. Even when they agree to cover a fraction of the repair cost as a $500 "good will", the check never came. Do not waste your time.

ZERO STARS THEY ARE A FRAUDULENT COMPANY AND A SCAM. WHEN I DID MY FIRST CLAIM THEY SUSPENDED MY ACCOUNT TOLD ME TO PAY OUTTA POCKET THEN WHEN MY CAR FIXED CALL THEM BACK WTH I REPORTED THEM FOR FRAUD AND GOING AFTER THEM NOW TO GET MY MONEY BACK PLUS!!! THEY WANNA TAKE YOUR MONEY THEN U HAVE RO PAY OUTTA YOUR OWN POCKET FOR A CLAIM. THIS COMPANY IS BS AND ITS A FULL SCAM AND NOT EVEN A LEGIT COMPANY. DONT GO THRU THEM. ANY POS REVIEWS ARE FROM THEM THEY HAVE NO POS REVIEWS THIS WHOLE LLC IS A SCAM.

Bought the warranty in April of 2023, and my Toyota 4runner never thought I would need to use it, until one morning my car wouldnt start, I had to tow it to the shop, and they said I had a bad starter, and wanted $596.00 for the replacement, I called my Agent Michael at ACE Auto Protect and he told me to have them upload the estimate onto their website, which they did and within an hour the claim was approved. I went later that day to the shop to pick up the truck and everything was good to go, great service and easy to use. A+ for Michael and the Ace Team

Very good service I like

great informative sales presentation without slandering the competition only emphasizing the good point of their company, contract and coverage perks. Michael Rose is a very competent represenative with strong professional skills that did not come accross as pushy! he even provided several web sites that had industry ratings confirming Ace Warranty as number1. I feel great about my decision based on M ichaels presentation, yimely answers and product offerings, straight up sales professional I strongly endorse ace warranty and Michael Rose!

I have not had to use your services yet; but if it is as good as the customer service i will not only recommend but be an advocate for the company!!!

This company is a scam. They should not be able to be in business. They do not return calls and do not honor their own contractual agreements. I have attempted to get a refund on a policy within 30 days (I made no claims) and followed their return policy, on ly to be lied to for months that check was in the mail. I am starting a court proceeding in California to get my funds returned. Request began May 2024 it is now March 2025.

Ace was sold on false claims. They refuse to cover repairs. They sold on policy claiming a 30 day or 1000 mile waiting period. After 60 days and over 4000 miles informed me I was under my 90 probation period that was never mentioned at time of claiming. I had work done,they said it would only cover $200 of cost. Submitted invoice. They replied is was far less than Submitted and repair shop needs to submit misdiagnosed. They refuse to pay $200 .